Arusa Mughal Email & Phone Number

Greensboro--Winston-Salem--High Point Area

• Providing excellent troubleshooting solutions to medical patient
• Working knowledge of protected health information (HIPPA)
• Answering inbound customer inquiries cornered, product billing, and equipment claim
• Evaluate data to determine and implement the appropriate course of action

• Ensured all pharmacy duties were met that including friendly customer service at the drive-through, perception drops off, and pick up counter.
• Worked closely with the pharmacist and communicate with customers, doctor's offices, and health insurance in a professional manner
• Restocked, arrange, and organized medication
• Proficiently processed and dispensed written, oral and electronic perception
• Complied with cash handling procedures to meet regional variance policy
• Assisted with training new employees by modeling and sharing the best customer service practices

United States

• Enthusiastically welcomed hundreds of clients, vendors, and special guests to the 6 Tech Service Center
• Performed upgrades and installed updates.
• Used technical prowess to assess and troubleshoot incoming laptops efficiently
• Became familiar with the Service Now ticketing system to create, update and resolve tickets