Arusa Mughal Email & Phone Number

Greensboro--Winston-Salem--High Point Area

● Providing excellent troubleshooting solutions to medical patient ●Working knowledge of protected health information (HIPPA)●Answering inbound customer inquiries cornered, product billing, and equipment claim ● Evaluate data to determine and implement the appropriate course of action

● Ensured all pharmacy duties were met that including friendly customer service at the drive-through, perception drops off, and pick up counter.● Worked closely with the pharmacist and communicate with customers, doctor's offices, and health insurance in a professional manner● Restocked, arrange, and organized medication ● Proficiently processed and dispensed written, oral and electronic perception● Complied with cash handling procedures to meet regional variance policy ● Assisted with training new employees by modeling and sharing the best customer service practices ● Maxing sales potential by preparing, storing, rotating, and merchandising products at the point of sales

United States

● Enthusiastically welcomed hundreds of clients, vendors, and special guests to the 6 Tech Service Center● Performed upgrades and installed updates.● Used technical prowess to assess and troubleshoot incoming laptops efficiently● Became familiar with the Service Now ticketing system to create, update and resolve tickets