Arushi Sharma Email and Phone Number
👋 Hello! I’m Arushi Sharma, an IT Business Analyst with extensive experience in the BFSI sector across India and Canada. I specialize in FinTech, Capital Markets, and digital transformation, leveraging data to drive strategic decisions and optimize operations.🎓 With a background in Computer Science and a track record of increasing business process efficiency by 35%, I have led regulatory projects generating $2M in revenue.🧰 My toolkit includes:• 📈 Data analysis and visualization skills with proficiency in SQL, Python, MS Excel, Power BI, and Tableau• 🚀 Leadership and project management capabilities• 🤖 Expertise in Agile methodologies, UAT, and stakeholder management• 📊 Business Process Improvement and strategic planningIn my current role at CMI Canadian Mortgages Inc., I developed a comprehensive UAT plan and improved compliance measures. At Odd Burger Corp, I implemented an inventory system that saved 25% in costs. At Nucleus Software Exports, I led a chatbot implementation on a banking app, reducing customer service response time by 30% and boosting satisfaction by 20%. I also managed the client acquisition system and integrated DevOps, enhancing efficiency by 25%.My commitment to automating processes and driving digital transformation has consistently delivered transformative results, pushing organizational boundaries. I bring strong teamwork, effective communication, and a solutions-oriented mindset to every project.💡 Fun Fact: As a ‘cookie queen,’ I blend data insights with industry knowledge to craft successful strategies—just like perfecting a batch of cookies!Let’s connect to explore how my Business and data Analytic skills can contribute to your team and help achieve your business goals! 🚀
Cmi Canadian Mortgages Inc
View- Website:
- canadianlending.ca
- Employees:
- 14
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It Business AnalystCmi Canadian Mortgages Inc Sep 2023 - PresentMississauga, Ontario, Canada• Developed a comprehensive UAT plan, addressing major and minor defects, and presented revised workflows to executives, achieving 100% project completion on schedule.• Resolved 50+ production issues, cutting system downtime by 40% and boosting reliability.• Generated 20+ detailed reports using Tableau, improving regulatory adherence by 30% and compliance measures by 25%.• Secured signoff on UAT testing for 11 large-scale projects, accelerating project approval by 35%.• Drafted 17 AS-IS and TO-BE process maps using Figma and Visio, addressing operational gaps and improving business operations by 29%.• Facilitated pilots and demos to end users to validate system configuration, ensuring user acceptance and a smooth transition to the new system.• Conducted financial transactions analysis, resulting in a 15% improvement in policy management efficiency.• Managed data migration and integration from legacy systems to Oracle ERP, ensuring smooth transitions and business continuity.• Enhanced system functionality by implementing Dynamics 365 F&O reporting and patch management, streamlining workflows and increasing process efficiency by 20%.
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Operations AnalystOdd Burger Jan 2022 - Aug 2023Ontario, Canada• Spearheaded JAD sessions with 15+ business users, boosting customer satisfaction scores by 30%.• Implemented an inventory tracking system by leveraging purchasing and sales history data, incorporating forecasting methods to prevent overstocking, resulting in a 25% cost savings.• Led Agile and Scrum sessions, ensuring projects met deadlines and aligned with business objectives, contributing to a 40% reduction in project delivery time.• Developed and maintained interactive dashboards in PowerBI and Tableau for real-time monitoring of retail metrics, enhancing sales forecasting accuracy by 20%.• Customized and implemented Microsoft Dynamics CRM, streamlining customer data management and improving sales and customer service processes.• Collaborated with cross-functional teams using JIRA and Confluence, facilitating requirement alignment and improving project efficiency by 25%.• Provided troubleshooting support and managed compliance, resolving 90% of IT-related issues within the SLA.• Designed and automated CRM workflows, reducing manual data entry by 61% and boosting overall process efficiency.• Trained and supported end-users on CRM adoption, ensuring seamless integration with business systems. -
Senior Business AnalystNucleus Software Jan 2019 - Mar 2021India• Spearheaded requirements gathering and implementation of BFSI systems, resulting in a 27% faster financial analysis turnaround and 31% reporting accuracy enhancement.• Analyzed and restructured business process KPIs, identifying critical inefficiencies that led to a 30% improvement in key process turnaround times.• Overhauled the CRM system through a decisive migration strategy using ETL tools, catapulting customer service efficiency by 25% and slashing attrition rate by 33%.• Managed product backlogs and future release alignment, leading to a 39% improvement in project efficiency and a reduction in time-to-market by 15 days.• Collaborated closely with QA teams to refine testing releases in response to escalating defects during User Acceptance Testing (UAT), resulting in a 21% decrease in identified issues.• Developed interactive dashboards in Tableau and PowerBI for executive-level presentations, enhancing data-driven decision-making processes.• Executed document specifications, improving compliance with information security policies by 37% and achieving a streamlined process adherence to security standards by defining user groups. -
Business AnalystNucleus Software Jul 2016 - Dec 2018India• Facilitated stakeholder meetings to document precise software requirements, ensuring a 91% accuracy rate in initial releases.• Analyzed and reconciled data from diverse sources, improving project success rates by 85%.• Managed the client acquisition system, introducing DevOps integration and data modeling of business processes, resulting in a 25% increase in efficiency and accuracy in the loan application life cycle.• Implemented AML transaction monitoring systems, ensuring regulatory compliance and enhancing detection accuracy across banking products.• Acted as the primary touchpoint for pre-production and Production support, fusing technical skills with customer issues, and elevating client satisfaction by 65%.• Designed and implemented an automated reporting system using Python and SQL, reducing manual data entry by 80%.
Arushi Sharma Education Details
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Project Management -
Uttar Pradesh Technical UniversityComputer Science
Frequently Asked Questions about Arushi Sharma
What company does Arushi Sharma work for?
Arushi Sharma works for Cmi Canadian Mortgages Inc
What is Arushi Sharma's role at the current company?
Arushi Sharma's current role is IT Business Analyst | Driving Digital Transformation | Microsoft Dynamics 365| Agile & Scrum| Proficient in SQL, Oracle Database, PowerBI & Tableau| Process Improvement | Bridging Business Needs with Technology Solutions.
What schools did Arushi Sharma attend?
Arushi Sharma attended Conestoga College, Uttar Pradesh Technical University.
Who are Arushi Sharma's colleagues?
Arushi Sharma's colleagues are Ana-Maria T., Darian Bulthuis, Niamke Tappin, Syed Yahya Alam, Sheryl Mcdonald, Lez Gomez, Todd Poberznick.
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