Account lead for a varied portfolio of clients and brands: Batopin, Provincie Antwerpen, Edgard & Cooper, INEOS & New Pharma.

As account director, I was responsible for developing campaigns & projects, for a list of clients: Proximus (GCO, EBU, Bizz), Makro, Siemens and Hansgrohe. Initially with a focus on digital projects, but then evolved to a more all-round responsibility to co-ordinate a range of communication activities, both offline and online.

Overall responsible for the social media team:• Manage a team of social strategists, project managers and community managers• Develop new social media business within the Publicis Groupe• Develop a social media team structure, with process flows and daily organisation• Provide social media expertise and resources to all agencies within the Publicis Groupe

Manage the social media content production team, serving key clients such as Samsung, Omnivit and Hoegaarden:• Map out social media strategies via social media channels for our clients • Set-up and implement social media activation campaigns• Set up way of working structures and daily team management • Drive new business: identify new business opportunities & co-ordinate pitch processes • Maintain a spirit of social inspiration within the agency

Overall account responsibility & team management: • Produce social media creative content and digital activations• Manage the account team for the European Commission’s DG Environment• Overall account responsibility & team management: for all online projects of the European Parliament's 2014 election campaign. • Preparation, planning, project management & supplier co-ordination• Manage specific digital projects: interactive infographics, tablet application & Facebook apps• Temporary assignment: Servicing Social Lab clients regarding their social media presence, with main focus on Facebook advertising.

Developing online marketing strategies & overall campaigns management:• Identify the organisations' fundraising needs, and develop marketing strategies• Design and implementation of an online brand presence and identity • Establish an e-mail marketing program to increase loyalty and brand likeability• Set-up and market a new online fundraising channel • Develop and follow-up on overall communication campaigns

Account management for Belgacom:• Deliver digital communication solutions: banner campaigns and activation websites, as part of the overall communications campaigns• Work on integrated ATL communications campaigns based on our clients' needs and briefings

Account management for ING:• Manage projects ranging from banner campaigns, to campaign websites, and direct mailings• Interpretation of client briefings, reworking them to agency briefings, daily follow-up of budget status and timely delivery of campaigns

Manage the complete packaging artwork production process, from design to print: • Service internal clients to finalise technically perfect printed artworks/labels• Co-ordinate with all parties concerned: design studio, brand manager, bottler, legal, finance and printing

• Co-ordinate integrated communication campaigns: online & ATL• Act as point of contact for the agency's clients, and ensure delivery of communication solutions• 2002: 3-month temporary assignment within the agency network to assist the Paris agency in their account department