Responsible in overseeing accounts across all verticals to ensure smooth day-to-day operation.

Managing leadership trainings across all levels in the organization (rank and file to Senior Management) handling different SPi Global sites including Philippines, India, Vietnam, Nicaragua and the USA.Training content includes but not limited to:MANAGEMENT• Coaching• Problem Solving and Decision MakingQUALITY:• Quality analysis (introduction to Lean Six Sigma)• Quality ToolsFINANCE:• Financial ManagementCLIENT RELATION:• Levels of Service• Science of PersuasionOn top of that, responsible for different initiatives to merit performance of stakeholders. Liaise between Top Management and Mid-level Management.

Still working in SPi Global but partly employed by Springer Nature as part of the Total Service program of SPi Global.• Monitor the papers from start of Production process to Issue publication• Ensure on-time delivery of articles within the given turnaround time• Responsible in answering queries from Production, Authors and Editors• One who initiates technical enhancement for work-process improvement• Point of communication from Editorial Office and Authors• Responsible in time management/planning of an Article from start of Production round to issue publication• Responsible in system related concerns

a. To monitor every files from time to time; To be able to meet the turn around time as early as possible.b. Must have a good inter-personal relationship skills.c. Motivating people to strive harder and to be more productived. Prepare necessary reports and updates.e. Reads and answer e-mails.

Layout specialist, Proof-reader/Quality checker for articles published in STM journals.