Arvind . Email & Phone Number

Mumbai, Maharashtra, India

• Retention Marketing:
• Boosted Repeat Revenue: Implemented Mar-Tech tools to drive revenue from existing customers, achieving a 20% increase in Repeat Rate while maintaining consistent month-on-month growth.
• Omnichannel Approach: Adopted a unified approach across Email, SMS, WhatsApp, and Web Push to strengthen customer engagement and loyalty.
• Loyalty Program Revamp: Revitalized the "Boss Baby Rewards Program" with an updated point system, exclusive perks for loyal customers, and an enhanced redemption experience, significantly improving participation.
• Improved Cart Recovery: Enhanced cart recovery rates by 20%, reducing churn and increasing purchase completions.Performance Marketing:
• Managed Meta Ads with a sizeable monthly budget, achieving ROAS of 5 through strategic targeting and campaign optimization.App Development & Integration:

Bengaluru, Karnataka, India

• Joined as the 12th guy, part of the founding team contributing to product, sales and customer success teams, assisted in ARRincrease from $40k to $1.1M.
• Established a new revenue stream from our existing partners/vendors and maintained a 50% month on month growth.
• Led a team of Customer Success Associates, Implementation Managers and Customer SupportMembers to gain additional revenue through Product Adoption & Expansion.
• Guided 100+ D2C brands like GIVA, The Man Company, The House of Rare, 82°E, SUTA, French Crown, Zouk, Bunaai and many more on Retention Marketing and helped them increase their Brand Loyalty through Email, SMS.
• Collaborated with D2C brands to develop, launch, and manage marketing campaigns focused onengagement and revenue goals.
• Enlightened customers with insights gained from their own data and industry trends.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

India

Bachelor In Computer Applications, Computer Science, 3.39/4

Activities and Societies: - University Fashion Team - University Basketball

Education record

Activities and Societies: - Student Council: Vice Sports Captain - Inter School Basketball Championship Gold Medallist