Having 14 years of experience in Wireless technologies LTE , 5G JOB DUTY CATEGORY Radio Specialist role Performing the Deep dive analysis on customer tickets by looking into the enB and 5GNB logs and dig out the useful information from Linux process and Intel processors within each software component of enB. 5GNB using test labs and Remote access Performing the Deep dive analysis on LTE and 5G protocol stack Layers-NAS/PDCP (SDAP-5G ) /RLC/MAC/PHY with the help of Wireshark, L3 analysers and TTI analysers tools Diagnose the technical cause of incidents for critical or Emergency tickets on LTEPerforming the commissioning and integration of commercial 4G/5G Software-Nokia Proprietary in customer Labs and Markets Enabling the LTE advanced feature like carrier aggregation, 256 QAM and Massive MIMO,5G NSA Option 3x in test labs and verifying the successful implementation of those while looking into the reports and logsPerforming SW testing on 5G-Nokia propitiatory SW ( 3GPP Rel15) Pilot trial software in Nokia Product Labon different Software loads and verifying the successful start-ups of Linux process, Intel processors, Nokia 5GNB Application level services Performing the analysis of all the failed scenarios and identifying the software bugs in SW ( 5G -Nokia Proprietary ) using testing tools and report to SW defects JOB DUTY CATEGORY _Technical Lead 4G/5G Manages Small /medium customer case volume with average complexity and risk probability. Acts as customer advocate in the remote delivery organisation · Develops deep understanding and maintains updated customer network information among the team Coach & mentor case handling engineers for timely resolution of cases Discussing the complex customer cases with Tier 3 and Nokia R&D and resolving them earliest to boost customer confidence on Nokia Products and Support team