Arvind Jakhar Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

• Implemented new features on PHP and Go languages projects, resulted in a 35% increase in client base• Implemented latest version of PHP and restructured complete project for program performance, increased system efficiency by 20%• Managed 8 databases, improved data retrieval time by 25%

Gurugram, Haryana, India

• Responsible for the management, organization, and co-ordination of the multiple projects.• Worked on SQL & PHP development and implementation of various business requirements.• Providing L2, L3 level incident management support to the Technical Support Group for customization problem keeping SLA into priority.• Train team members to deliver high performance standards.

Gurugram, Haryana, India

• Document bugs, improvements, enhancements for better product delivery.• Providing resolutions by facilitating quick resolutions and by proactively identifying and solving problems with existing systems or processes.• Acting as a liaison between the Technology group and stakeholders across the organization.• Performed regular monitoring and analysis of Application processes to ensure fault-free systems for high-level company output.• Provided day-to-day technical support, assisting staff with resolving Critical and Minor issues.• Played a key role in incident management by taking initiatives such as inquisition, troubleshooting of the incidents timely.

Gurugram, Haryana, India

• Conducting application-level testing activities to ensure the quality and functionality of assigned systems, ensuring timely and accurate test communication with Development Leads, Project Manager and Senior Management throughout the project life-cycle Highlights• Maintaining store procedures and executing system enhancements according to user requirements for the application.• Delivering various complex data for business analysis using advance SQL queries.• Gaining exposure in SQL & NOSQL development and implementation of various business requirements.• Working on enhancements & bug fixing with permanent solution with analysis.