Arvind Jakhar Email & Phone Number

Gurugram, HR, IN

Gurugram, Haryana, India

• Implemented new features on PHP and Go languages projects, resulted in a 35% increase in client base
• Implemented latest version of PHP and restructured complete project for program performance, increased system efficiency by 20%
• Managed 8 databases, improved data retrieval time by 25%

Gurugram, Haryana, India

• Responsible for the management, organization, and co-ordination of the multiple projects.
• Worked on SQL & PHP development and implementation of various business requirements.
• Providing L2, L3 level incident management support to the Technical Support Group for customization problem keeping SLA into priority.
• Train team members to deliver high performance standards.

Gurugram, Haryana, India

• Document bugs, improvements, enhancements for better product delivery.
• Providing resolutions by facilitating quick resolutions and by proactively identifying and solving problems with existing systems or processes.
• Acting as a liaison between the Technology group and stakeholders across the organization.
• Performed regular monitoring and analysis of Application processes to ensure fault-free systems for high-level company output.
• Provided day-to-day technical support, assisting staff with resolving Critical and Minor issues.
• Played a key role in incident management by taking initiatives such as inquisition, troubleshooting of the incidents timely.

Gurugram, Haryana, India

• Conducting application-level testing activities to ensure the quality and functionality of assigned systems, ensuring timely and accurate test communication with Development Leads, Project Manager and Senior Management.
• Maintaining store procedures and executing system enhancements according to user requirements for the application.
• Delivering various complex data for business analysis using advance SQL queries.
• Gaining exposure in SQL & NOSQL development and implementation of various business requirements.
• Working on enhancements & bug fixing with permanent solution with analysis.