Arvind Kaur Email & Phone Number

Copenhagen Metropolitan Area

Accountable for the projects related to Email, Paid and social media marketing.Responsible for successful end to end delivery of the new AEP(CDP) capabilities to the markets.Part of my job also entails management of a team of Architects, and developers.Managing the adoption of SCRUM in the team, managing epics, tasks, and sprint related ceremonies with the team working on (AEP) and marketing platform Adobe campaign.Managing Sprint planning, backlog refinement, resource planning,… Show more Accountable for the projects related to Email, Paid and social media marketing.Responsible for successful end to end delivery of the new AEP(CDP) capabilities to the markets.Part of my job also entails management of a team of Architects, and developers.Managing the adoption of SCRUM in the team, managing epics, tasks, and sprint related ceremonies with the team working on (AEP) and marketing platform Adobe campaign.Managing Sprint planning, backlog refinement, resource planning, daily scrum calls.Managing relationship with the client and the stakeholders, educating them with the new capabilities.Develop detailed project work plans and schedules and secure progress accordingly.Tracking project progress, reporting of the progress to relevant stakeholders to manage expectations.Assisting with product specifications, requirements, test cases and success criteria for Adobe CDP (Adobe Experience Platform). Show less

Copenhagen, Capital Region, Denmark

- Working as bridge between the client and the implementation team to ensure high quality and efficient delivery of the marketing campaigns.- Supporting Polish, German, Austrian and Swiss clients with campaign-specific questions, platform-related issues and campaign calendar ensuring that deadlines are met.- Working closely with the clients from different markets in process optimizations to ensure smooth marketing campaign deliverable.- Proposing clients with the additional… Show more - Working as bridge between the client and the implementation team to ensure high quality and efficient delivery of the marketing campaigns.- Supporting Polish, German, Austrian and Swiss clients with campaign-specific questions, platform-related issues and campaign calendar ensuring that deadlines are met.- Working closely with the clients from different markets in process optimizations to ensure smooth marketing campaign deliverable.- Proposing clients with the additional capabilities that can be offered with the current technical stack.- Clients dialogue and advisory, solving critical issues related to campaigns planning, performance monitoring, reporting and analysis- Working closely with Marketing Operations Managers- Cross department collaborations to ensure transparency across the teams.- Supporting the management with reports preparation such as performance reports, campaign audit, scope report, incident report, internal daily/weekly/monthly capacity tracking- Leading and performing campaign incidents investigation Show less

- Responsible for handling all the accounts creations for the onboarding and offboarding.- Working with Adobe Campaign standard for Push and Rich push implementations.- Working with Salesforce Marketing cloud for email and SMS implementations.- Effective implementation and execution of digital campaigns in cross-channel marketing systems using Salesforce- Troubleshooting of technical issues related to content and target- Minor HTML modifications- A/B testing- Working… Show more - Responsible for handling all the accounts creations for the onboarding and offboarding.- Working with Adobe Campaign standard for Push and Rich push implementations.- Working with Salesforce Marketing cloud for email and SMS implementations.- Effective implementation and execution of digital campaigns in cross-channel marketing systems using Salesforce- Troubleshooting of technical issues related to content and target- Minor HTML modifications- A/B testing- Working with in-house campaign Task description tool.- Monitoring of the running campaigns and reporting for the same.- Handling daily campaign execution and delivery, ensuring completion of tasks.- Responsible for technical and content quality assurance checks, reporting existing/potential issues.- Close collaborative work with Campaign coordinators to secure successful delivery. Show less

India

Responsibilities: - Coordination between the branch and the regional head office for daily, monthly and quarterly reporting.- Conflict resolution for the customers.- Sales of the banking products and ensuring high customer satisfaction.- Handling B2B accounts for the Indian Govt.- Coordinating front-office activities, handling the team of 6-8 employees forassigning the daily tasks, monitoring the performance, resolving conflicts andensuring customer service.-… Show more Responsibilities: - Coordination between the branch and the regional head office for daily, monthly and quarterly reporting.- Conflict resolution for the customers.- Sales of the banking products and ensuring high customer satisfaction.- Handling B2B accounts for the Indian Govt.- Coordinating front-office activities, handling the team of 6-8 employees forassigning the daily tasks, monitoring the performance, resolving conflicts andensuring customer service.- Customer meeting to have the feedback of the services provided.- Supervising Payroll for the branch.- Educating employees and customers with the great benefits of making bankingtransactions using ATM/POS/Internet Banking/Mobile banking and various otheralternate channels.- Generating daily banking reports, analysis of the figures to provide solutions forgrowth in the business. Show less