Banquet Manager
Current.Monitors the productivity levels of each banquet service staff and extends assistance to anyone requiring guidance during functions• Attends and acts on the different guest requests and queries• Ensures that the highest quality standards in banquet operation are followed in accordance with the hotel service procedures. Secures delivery of professional service to all guests at all times• Coordinates with Banquet Supervisors, Captain Waiters and other departments… Show more .Monitors the productivity levels of each banquet service staff and extends assistance to anyone requiring guidance during functions• Attends and acts on the different guest requests and queries• Ensures that the highest quality standards in banquet operation are followed in accordance with the hotel service procedures. Secures delivery of professional service to all guests at all times• Coordinates with Banquet Supervisors, Captain Waiters and other departments involved in the preparation for the different functions to determine whether all necessary arrangements have been made• Performs other duties that may be assigned from time to time by immediate supervisors• Maintains employees' attendance records, changes of status and evaluates his/her staff periodically as per policy• Schedules staff duty according to forecasts• Ensures enough staffing to cover big events by requesting extra staff (in-house/outside)• Plans events set-up in advance as per function sheet• Take reasonable care when storing, handling, and using chemicals and dangerous substances, lifting and carrying, and using or cleaning dangerous work equipment, including machines• Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department• Supervise employee activities to conform to established standards and policies.Coordinate with audit and business teams to ensure compliance with established procedures• Train and guide staffs in their job duties. • Ensure employees follow operational practices, hygiene rules, and quality standards. • Develop and implement training programs for employees Show less