Arvind Kumar Email & Phone Number

Hyderabad, Telangana, India

• Application & Questionnaire development and implementation on RSA Archer platform.• Worked on Notifications, Workspace, Dashboards, iViews creation and configuration.• Worked on Access roles, Record permissions, sub-forms, calculated fields, and cross-reference fields.• Creating Data Import and updating multiple records.• Data feed configuration and customization.• Made changes to Access roles, Record permissions, Layouts based on business requirements.• Package creation and deployment on all the Archer environments.

Hyderabad, Telangana, India

• Providing production support for RSA Archer applications.• Working on service now to receive Incidents and create new incidents on behalf of end users if required.• Analyzing the issue, finding the root cause and providing a solution for the end users.• Interacting with the users through mails, MS teams and directly connecting via WebEx screen sharing if necessary to provide the solution.• Data fixing the issue from back end to rectify the issue instantly when necessary.• Debugging the issue using Event Analyzer, Event logs, access control reports, notification reports and Job troubleshooting for AWF.• Worked on creating and managing user access including Roles, Groups, Record Permissions, Reports, iViews, Dashboards and Workspace based on the roles.• Creating Problem tickets followed by user stories and Enhancements for major issues.Environment: RSA Archer, SQL

Hyderabad, Telangana, India

Responsibilities:• Engaged in end-to-end data collection processes using qualitative and quantitative methods for 10+ research projects.• Analyzed quantitative data with a 7-man research team and presented results through 30 written publications and 20+ oral presentations.• Managed the company's $50K research equipment and trained 60+ undergraduate students on properly using it.• Assisted in developing 10+ new products that GBIT released to the public in the first quarter of 2019.• Recommended upgrades that improved platform architecture in response to internal audits concerning system performance; boosted recovery time after outages by 80%.

Hyderabad, Telangana, India

Responsibilities:• Responded promptly to inbound data inquiries from all clients.• Managed the organization and importation of large data volumes for daily reports.• Enhanced delivery operations by centralizing supply chain management.• Boosted profit margins by 15% through strategic regulation of product prices from suppliers.

• Assisted in the collection and analysis of data to support business operations.• Created detailed reports and visualizations to communicate findings to stakeholders.• Supported the maintenance and updating of databases and data systems.• Conducted data quality assessments and resolved data integrity issues.• Collaborated with IT and business teams to understand data requirements and deliver solutions.

Master Of Science - Ms, Analytics And Systems

Bachelor'S Degree, Business/Commerce, General