Arvind Kumar Email & Phone Number

Hyderabad, Telangana, India

• Application & Questionnaire development and implementation on RSA Archer platform.
• Worked on Notifications, Workspace, Dashboards, iViews creation and configuration.
• Worked on Access roles, Record permissions, sub-forms, calculated fields, and cross-reference fields.
• Creating Data Import and updating multiple records.
• Data feed configuration and customization.
• Made changes to Access roles, Record permissions, Layouts based on business requirements.

Hyderabad, Telangana, India

• Providing production support for RSA Archer applications.
• Working on service now to receive Incidents and create new incidents on behalf of end users if required.
• Analyzing the issue, finding the root cause and providing a solution for the end users.
• Interacting with the users through mails, MS teams and directly connecting via WebEx screen sharing if necessary to provide the solution.
• Data fixing the issue from back end to rectify the issue instantly when necessary.
• Debugging the issue using Event Analyzer, Event logs, access control reports, notification reports and Job troubleshooting for AWF.

Hyderabad, Telangana, India

• Responsibilities:
• Engaged in end-to-end data collection processes using qualitative and quantitative methods for 10+ research projects.
• Analyzed quantitative data with a 7-man research team and presented results through 30 written publications and 20+ oral presentations.
• Managed the company's $50K research equipment and trained 60+ undergraduate students on properly using it.
• Assisted in developing 10+ new products that GBIT released to the public in the first quarter of 2019.
• Recommended upgrades that improved platform architecture in response to internal audits concerning system performance; boosted recovery time after outages by 80%.

Hyderabad, Telangana, India

• Responsibilities:
• Responded promptly to inbound data inquiries from all clients.
• Managed the organization and importation of large data volumes for daily reports.
• Enhanced delivery operations by centralizing supply chain management.
• Boosted profit margins by 15% through strategic regulation of product prices from suppliers.

• Assisted in the collection and analysis of data to support business operations.
• Created detailed reports and visualizations to communicate findings to stakeholders.
• Supported the maintenance and updating of databases and data systems.
• Conducted data quality assessments and resolved data integrity issues.
• Collaborated with IT and business teams to understand data requirements and deliver solutions.

Master Of Science - Ms, Analytics And Systems

Bachelor'S Degree, Business/Commerce, General