24.5 years of overall core Experience of Heading Service P&L, Service Operation/Sales, Service Business spare part management, product training, analytical problem-solving abilities and handled individual projects with whole some responsibilities for execution of overall site work, with excellent customer relations skills.

20.4 years of overall core Experience Service Operation/Project Business Development & Customer Interaction for rolling Stock product.

18.7 years of overall core Experience of Commissioning, Service Engineering & Site Engineering of Rolling stock Product IGBT and GTO based Traction converter, Auxiliary converter and VCU in 6000 HP Electric locomotives i.e WAP-7,WAP-5 and WAG-9 (Indian Railways Locomotives , AC Coaching products & Delhi Metro) and Power Electronics product (UPS,DC Power Supply) including product development ,warranty management (commissioning, testing, troubleshooting of various HV / LV Product), spare part management, product training and business development Possess exceptional technical, research, analytical and problem solving abilities and handled individual projects with whole some responsibilities for execution of overall site work, with excellent customer relations skills.

Experience of Commissioning of IRGP140 IGBT Converter for WAG-9i locomotives (India’s first latest technology IGBT Based Traction Converter), 300 KVA Auxiliary converters ,VCB in Three phase Electric Locomotives WAG-9 & WAP-7, 180 KVA Static Converter in Conventional Locomotives WAG-7 & 25 KVA Inverters in AC Coaches for Indian Railways.• After commissioning handling service related works for IGBT main converter for WAG9i like Software up gradation, failure on filed, or customer training and on basis of requirement escorting for the on line data downloading for online faults.• Attending breakdown calls for 180 KVA Converter fitted in Indian Railway WAG7 Electric Locomotives & 25 KVA Inverter.• Generation of increased the AMC & Spares Business in my region.• Managing Customer Relation & Product Promotion.• Business Conversion & Enquiry Generation• Organized Training Programme in different railway shed .• Timely closing of field Complaints.• Provide Technical Support to our service team & Railways.• Analysis of field complaints and co-ordination with R&D for corrective action.• Arrangement and participation for technical Training Programme & Seminar for Railways.Other Responsibilities:• Payment Follow-up & payment collection.• Increase spares business in my region.• Visit customers and suppliers as necessary to support quality programs.• Receive and process warranty claims.• Work cross-functionally and with managers of operations, finance, and marketing to ensure continued growth of the business.

.• Execution of Project.• Service team handling of my territory (Team size-20 Service Engineer).• Provide the technical support to all branch Engineers.• Handling /provide service support in ER, SE, ECoR ,NEFR ,ECR,WCR,SECR railways.• Interface directly with customers to provide assistance and resolve problems.• Training to fresh Engineer and railway staff in loco shed.• Provide leadership in service with reliable maintenance toward customer.• Field failure analysis and finding root cause of failure.• Analysis of field complaints and co-ordination with R&D for corrective action.• Generation of increased the AMC & Spares Business in my region.• Engage with team members to achieve and exceed targets.• Remain abreast of technology and manage customer quality audits and surveys.• Conceptualizing & implementing services plans and procedures for the organization, ensuring accomplishment of business goals. • Handled all Techno -commercial issue.

• Experience of Commissioning of IRGP140 IGBT Converter for WAG-9i locomotives (India’s first latest technology IGBT Based Traction Converter), 300 KVA Auxiliary converters ,VCB in Three phase Electric Locomotives WAG-9 & WAP-7, 180 KVA Static Converter in Conventional Locomotives WAG-7 & 25 KVA Inverters in AC Coaches for Indian Railways.• After commissioning handling service related works for IGBT main converter for WAG9i like Software up gradation, failure on filed, or customer training and on basis of requirement escorting for the on line data downloading for online faults.• Attending breakdown calls for 180 KVA Converter fitted in Indian Railway WAG7 Electric Locomotives & 25 KVA Inverter.• Generation of increased the AMC & Spares Business in my region.• Managing Customer Relation & Product Promotion.• Business Conversion & Enquiry Generation • Organized Training Programme in different railway shed .• Timely closing of field Complaints.• Provide Technical Support to our service team & Railways.• Analysis of field complaints and co-ordination with R&D for corrective action.• Arrangement and participation for technical Training Programme & Seminar for Railways.Other Responsibilities:• Payment Follow-up & payment collection.• Increase spares business in my region.• Visit customers and suppliers as necessary to support quality programs.• Receive and process warranty claims.• Work cross-functionally and with managers of operations, finance, and marketing to ensure continued growth of the business.

 Commissioning & attending of all breakdown call of UPS ( uninterruptible power supply) . Manages AMC contracts of non warranty failures. Commissioning of 180 KVA Static Converter in Conventional Locomotives WAG-7 & 25 KVA Inverters in AC Coaches for Indian Railways. Attending breakdown calls for 180 KVA Converter fitted in Indian Railway WAG7 Electric Locomotives & 25 KVA Inverter. Manages AMC contracts of non warranty failures.

 Commissioning of single phase & 3 phase on line & offline uninterruptible power supply & DC Power Supply. Attending breakdown calls for uninterruptible power supply & DC Power Supply. Manages AMC contracts of non warranty failures