Hotel Classic Diplomat is one of the most recommended transit hotel near IGI New Delhi Airport. Just few minutes from Terminal-3, situated on NH-8, the hotel offers complimentary Wi-Fi and Airport transfers on select rates. Take advantage of the hotel’s seamless connectivity and business support with easy access to commercial districts of Gurgaon, Cybercity, Worldmark and Udyog Vihar. Patrons can visit the best tourist attractions in and around Delhi such as the Taj Mahal, Qutub Minar, Red Fort, Jaipur and more. Comfortably relaxed into the most exquisite beds. Our contemporary 88 keys guest rooms that features Satellite TV with International & domestic channels with all modern basic amenities like Tea/coffee maker, minibar, world class bath fittings, triple glazed windows for a peaceful sleep experience etc. With two dining outlets, guests can choose to indulge in a buffet or a la carte options. Treat yourself to Asian, Continental and Indian cuisine at Curry Capital or feast on mouth watering snacking specialties with a glass of wine at Diplomat Bar which offers wonderful choices of booze experience. Other facilities include round the clock in-room dining. The hotel’s 3000 sq. ft. of flexible meeting and banquet space can accommodate up to 200-250 guests for weddings and corporate events.

"The Lohmod is a 4-star property, having 85 elegant rooms which comes with a modern décor and dark wood flooring. Each room is well-equipped, with a flat-screen TV and a safety deposit box. The Lohmod Café -is a Multi cuisine modern designed restaurant which caters to our International & domestic guests. The Lohmod is a great accommodation, located on NH 8 right on the main road with parking facility, 2.3 Km from IGI Airport. It’s also 4.8 km from shopping at Ambience Mall and 11 Km from live entertainment at Kingdom of Dreams. we have three categories of Rooms- Deluxe, Premier, Executive Suite, Executive Studio Rooms . For Meetings & Conferences- we have Two Conference Halls space which can accommodate 50 to 150 guests in different Style of Seating . Also, we have one Ball Room for social functions & Events like Birthday Parties, Sagan / Ring Ceremony, pre-wedding & post wedding functions for up to 200 guests."(Reports to Managing Director)• Oversee the operations functions of the hotel, as per the Organizational chart.• Hold regular briefings and meetings with all head of departments.• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.• Lead all key property issues including capital projects, customer service and refurbishment.• Handling complaints, and oversee the service recovery procedures.

Misaki Xpress is a Japanese chain of hotels, which is newly launched hotel group having hotels at Gurgaon, New Delhi, Neemrana, Manesar. There are more hotels are expected to come at different locations like Jaipur, Varanasi, Dwarka, Mumbai. Misaki Xpress is going to open more than 100 hotels in next 60 months. Also, they are coming with Airlines soon.Currently positioned at Misaki Xpress, New Delhi on a corporate office. Misaki Xpress New Delhi is a 4-star property, having 85 elegant rooms which come with a modern décor and dark wood flooring. Each room is well-equipped, with a flat-screen TV and a safety deposit box. MULTI-PROPERTY JOB PROFILE: (Reports to Director )• Increase Room and F & B Revenue.• Develop an Operating Cost Advantage.• Budgeting: Income and Expenditure.• Monitor Daily Flash Report.• Conduct P & L Review Meeting twice a month.• Draw up Action Plan to meet the Budget.• Monitor the rectification to Audit Report Non- Compliance.• Conduct Credit meetings once in a month to reduce Outstanding. • Prepare Business Plan and ensure adherence to the Business Plan.• Sales meetings to Delhi and NCR for generating incremental Revenue.

Responsible for all aspects of operations at the hotel. Provide leadership & strategic support for achieving targets & maximizing profitability. Work closely with Top Mgmt. & other stake holders. Responsible for managing the Hotel mgmt team (HOD's)

Hotel Classic Diplomat is one of the most recommended transit hotel near IGI New Delhi Airport. Just few minutes from Terminal-3, situated on NH-8, the hotel offers complimentary Wi-Fi and Airport transfers on select rates. Take advantage of the hotel’s seamless connectivity and business support with easy access to commercial districts of Gurgaon, Cybercity, Worldmark and Udyog Vihar. Patrons can visit the best tourist attractions in and around Delhi such as the Taj Mahal, Qutub Minar, Red Fort, Jaipur and more. Comfortably relaxed into the most exquisite beds. Our contemporary 88 keys guest rooms that features Satellite TV with International & domestic channels with all modern basic amenities like Tea/coffee maker, minibar, world class bath fittings, triple glazed windows for a peaceful sleep experience etc. With two dining outlets, guests can choose to indulge in a buffet or a la carte options. Treat yourself to Asian, Continental and Indian cuisine at Curry Capital or feast on mouth watering snacking specialties with a glass of wine at Diplomat Bar which offers wonderful choices of booze experience. Other facilities include round the clock in-room dining. The hotel’s 3000 sq. ft. of flexible meeting and banquet space can accommodate up to 200-250 guests for weddings and corporate events.

Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management.JOB PROFILE: (reports to Chief Managing Director)• Oversee the operations functions of the hotel, as per the Organizational chart.• Hold regular briefings and meetings with all head of departments.• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.• Lead all key property issues including capital projects, customer service and refurbishment.• Handling complaints, and oversee the service recovery procedures.• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.• Ensure all decisions are made in the best interest of the hotels and management.• Deliver hotel budget goals and set other short and long term strategic goals for the property.• Developing improvement actions, carry out costs savings.• A strong understanding of P&L statements and the ability to react with impactful strategies• Closely monitor the hotels, business, reports on a daily basis and take decisions accordingly. • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.• Maximizing room yield and hotel’s revenue through innovative sales practices and yield management programs.• Prepare a monthly financial reporting for the owners and stake holders.• Draw up plans and budget (revenues, costs, etc.) for the owners.• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.• Act as a final decision maker in hiring a key staffs.

LOOKING AFTER THE FOOD & BEVERAGE SERVICE DEPTT. AS A HOD, Supervises the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.• Controls and analyses, on an on-going basis, in order to optimize the following:• Quality levels of product and service.• Guest satisfaction.• Merchandising and marketing.• Operating costs.• Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times.• Establishes and maintains effective employee relations.• Supervises an coordinates pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as:• Local requirements.• Market needs.• Competition.• Trends.• Recipes.• Potential costs.• Availability of Food and Beverage products.• Merchandising and promotions.

• Effectively manage the restaurant by ensuring the following:o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.o Adhere to opening and closing procedures.o Adhere to bill paying procedures.o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up selling certain products; etco Personally meet and farewell a minimum of 80% of the guests, also have their Feed back.o Encourage and motivate staff to provide optimum service during all shifts.• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile.• Develop and implement Promotions Calendar for F&B products in restaurant.• Manage special event concepts.• Anticipate market changes and review operations when necessary.• Conduct competitor analysis.• Create positive publicity opportunities.• Manage customer database and utilize effectively.• Up-sell property facilities.• Actively pursue cost saving measures.• Recycle wherever possible.• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific.• Manage wage and beverage cost.• Stock control.• Analyze food and beverage statistics through point of sale system.

• Responsible for daily operations of coffee shop & specialty Restaurants.• Daily motivational briefing of staff.• Daily planning of duty allocations and timings of staff.• Responsible for smooth functioning of operations and timely execution of guest’s order and their demands.• To generate reports like monthly inventory, breakage report, outlet log books.• Responsible for go through respective outlet budget and try to achieve targets.• Taking training classes as decided by the F&B Executive as per RAMADA Brand standards (SOP).• Forecasting manpower for future functions and Events.• Sets an example of high profitability in low incurring of cost, prompt guest service and guest satisfaction.

Basically responsible for day to day operations of coffee shop. Personally involvement in guest service to set excellent guest care. Daily briefing of staff. Preparing daily log books, monthly inventory etc.

Worked in Coffee shop, Indian specialty restaurant and In-room dining. Worked as a buzz boy, astt. Waiter, side station holder in the restaurants and as a room service Order taker in IRD outlets. Attends training classes and daily briefing. Also worked as a valet server for celebrities & VIPs when needed etc.