Arvind Kumar Singh
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Arvind Kumar Singh Email & Phone Number

Associate General Manager Operations-Bits and Bytes Soft Pvt Ltd at Trak N Tell
Location: Gurugram, Haryana, India 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Trak N Tell
Role
Associate General Manager Operations-Bits and Bytes Soft Pvt Ltd
Location
Gurugram, Haryana, India
Company size
39 employees

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Arvind Kumar Singh is listed as Associate General Manager Operations-Bits and Bytes Soft Pvt Ltd at Trak N Tell, a company with 39 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Arvind Kumar Singh.

Arvind Kumar Singh previously worked as Associate General Manager Operations at Trak N Tell and Senior Operations Manager at Trak N Tell. Arvind Kumar Singh holds Mba/Pgdm Operations, Operations Management And Supervision, I from Institute Of Management Technology, Ghaziabad.

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Trak N Tell

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About Arvind Kumar Singh

Associate General Manager Operations 17+ years call center operations management, Training and Quality management & Vendor management experience in IoT products, consumer durables, mobile protect insurance, Banking digital risk insurance (global support), Property & Casualty insurance, EV Charger installation, Automotive sales & service. A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team. Having a proven ability to lead by example, consistently hit targets, improves best practices and organizes time efficiently...

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Arvind Kumar Singh's current company

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Trak N Tell
Trak N Tell
Associate General Manager Operations-Bits and Bytes Soft Pvt Ltd
gurgaon, haryana, india
Website
trakntell.com
Employees
39
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7 roles

Arvind Kumar Singh work experience

A career timeline built from the work history available for this profile.

Associate General Manager Operations

Current
Trak N Tell

Gurugram, Haryana, India

Jul 2024 - Present

Senior Operations Manager

Trak N Tell

Gurugram, Haryana, India

  • GPS device & Android Car Infotainment system Services
  • Contact center management which includes service like Staffing management, Training and quality management, Handling customer queries and complaints, Subscription & renewal of services, Annual maintenance contract, new.
  • Field services operations activity handling like staffing management, Training and quality management, Job allocation & technician alignment, Service provider management, Service back up material fulfilment, new.
  • Return merchandize authorization operations includes Faulty device pickup from customer, Dealer and distributor, Proper packaging of faulty devices, Proper boxing & unboxing of faulty material with videography, Proper.
  • Process enhancement & digital transformation includes use and implementation of new technology like cloud telephony, Voice bot, WhatsApp bot, chatbot solutions, Inhouse CRM building, CRM & Cloud telephony integrations.
Mar 2022 - Jun 2024

Service Operations Manager

Intex Technologies (India) Ltd.

Noida, Uttar Pradesh, India

Customer service management for CDIT & Telecom products.Contact Centre Management: Performance management, Call Inflow, Call Answering, SL, Abandon, AHT, FTE login, Email Answering, SMS Answering, Customer Escalation management, NPS, CSAT, Call Quality Management etc.Field Operations Management: Follow up with service partners for timely delivery of.

Sep 2021 - Mar 2022

Operations Manager

Infinity Eservices Pvt. Ltd.

Gurgaon, Haryana, India

Customer service excellence @LSSGBLivpure (Water Purifier Customer Service management) Livgurad (Inverter, Batteries & Solar Panel Customer Service Management)

Feb 2020 - Aug 2021

Deputy Manager Operations

Allianz Partners

Gurugram, Haryana, India

Head-Contact center management (Customer Service Experience) Heading customer escalations for India related to home appliances extended warranty and mobile device (Mobile Protection) insurance.Handling operations, training, hiring coordinator, employee appraisals and vendor management.Process innovation related to policies and the SOP in field as well as.

Jan 2018 - Feb 2020

Assistant Manager Operations

Allianz Worldwide Partners

Gurgaon, Haryana, India

  • Effective handling of process startup & 250+ multi brand home appliances service partners pan India.* 4000+ Claims settlement on monthly basis with required documentation. Effective management of customer's social.
  • Overseeing all office activities, including approval requests and all project related procurements for the department.
  • Helping the reporting Manager in linkages with consultants working on strategic initiatives.
  • Makes decisions within guidelines in the absence of the reporting Manager such as deciding on issues to be forwarded, acted upon urgently or can be dealt with by other staff.
  • Attending meetings, records, prepares and distributes minutes, contacts, and other documents and follows up on items as needed.
  • Responding to information requests received in person by email and telephone.
Aug 2015 - Dec 2017

Team Leader

Ienergizer

Noida Area, India

  • Handling the higher end escalations (VOC) from customer on Samsung India CEO desk regarding service & sales issues.
  • Offering beyond policy solutions to customers like refund, exchange, extended warranty of product as per case history.
  • Preparing daily workloads for staff & coordinating the daily allocation of work.
  • Motivating the team to achieve high standards and KPI targets.
  • Handling new client enquiries and acting as the face of the business.
  • Dealing with and resolving problems and issues which arise.
Dec 2007 - Jul 2015
Team & coworkers

Colleagues at Trak N Tell

Other employees you can reach at trakntell.com. View company contacts for 39 employees →

PY Pinki Yadav Pinki Yadav Colleague at Trak N TellGurugram, Haryana, India, India View → NP Nidhi Pandey Nidhi Pandey Colleague at Trak N TellGurgaon, Haryana, India, India View → SA Shaikh Abdullah Shaikh Abdullah Colleague at Trak N TellSurat, Gujarat, India, India View → VC Vaibhav Chauhan Vaibhav Chauhan Colleague at Trak N TellGhaziabad, Uttar Pradesh, India, India View → DU Dharanendra Upadhye Dharanendra Upadhye Colleague at Trak N TellBelagavi, Karnataka, India, India View → BS Bhorpal Singh Bhorpal Singh Colleague at Trak N TellGurugram, Haryana, India, India View → VK Vikash Kumar Vikash Kumar Colleague at Trak N TellGurugram, Haryana, India, India View → RS Riya Shukla Riya Shukla Colleague at Trak N TellDelhi, India, India View → DK Diksha Khare Diksha Khare Colleague at Trak N TellGurugram, Haryana, India, India View → RG Ritu Gupta Ritu Gupta Colleague at Trak N TellGurugram, Haryana, India, India View →
3 education records

Arvind Kumar Singh education

Mba/Pgdm Operations, Operations Management And Supervision, I

Institute Of Management Technology, Ghaziabad

Activities and Societies: Operations strategy, process improvement, six sigma, project managementOperations strategy, process improvement.

FAQ

Frequently asked questions about Arvind Kumar Singh

Quick answers generated from the profile data available on this page.

What company does Arvind Kumar Singh work for?

Arvind Kumar Singh works for Trak N Tell.

What is Arvind Kumar Singh's role at Trak N Tell?

Arvind Kumar Singh is listed as Associate General Manager Operations-Bits and Bytes Soft Pvt Ltd at Trak N Tell.

Where is Arvind Kumar Singh based?

Arvind Kumar Singh is based in Gurugram, Haryana, India while working with Trak N Tell.

What companies has Arvind Kumar Singh worked for?

Arvind Kumar Singh has worked for Trak N Tell, Intex Technologies (India) Ltd., Infinity Eservices Pvt. Ltd., Allianz Partners, and Allianz Worldwide Partners.

Who are Arvind Kumar Singh's colleagues at Trak N Tell?

Arvind Kumar Singh's colleagues at Trak N Tell include Pinki Yadav, Nidhi Pandey, Shaikh Abdullah, Vaibhav Chauhan, and Dharanendra Upadhye.

How can I contact Arvind Kumar Singh?

You can use AeroLeads to view verified contact signals for Arvind Kumar Singh at Trak N Tell, including work email, phone, and LinkedIn data when available.

What schools did Arvind Kumar Singh attend?

Arvind Kumar Singh holds Mba/Pgdm Operations, Operations Management And Supervision, I from Institute Of Management Technology, Ghaziabad.

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