Arvind Ramadurai Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

County Dublin, Ireland

Westermo Ireland (Formerly Virtual Access Ireland Limited)• Responsible for setting up Network,Firewall,IpSec,Wireless,Multiwan,Routing protocols(RIP,OSPF),DHCP configurations as per client requirements, by thoroughly understanding their network architecture (for both Virtual Access and Cisco routers).• Installed, configured managed and maintained Microsoft SQL Server 2016,2017 (including firewall rules and server management tools).• Worked alongside various technical teams to improve product performance by testing various configurations on newly released products and software's.• Supported clients with critical network issues/changes and advised on desirable fixes.• Executed (web application/server) migrations and created backups of databases using SQL Server Management Studio.• Carried out periodic health checks of remotely installed routers, as well as analyzed logs from the routers to check the device availability and performance.• Setup and monitored Virtual Access router activation and monitoring applications.• Responsible for remotely troubleshooting network issues and administration of the activation application to push configurations on remote devices.• Assisted in report generation for network issues and provided inputs for product user manuals.• Created and maintained a knowledge base. Drafted various articles and posts on the knowledge base that can be referred for future uses.• Coordinated with local site engineers and assisted them for resolving customer end issues as well as replacing the devices/cables/filters if faulty.• Worked with database administrator, Storage Administrator and application team for maintaining /monitoring daily activities.• Proficient in : OpenWrt Commands and packages, Microsoft SQL servers, Microsoft server management tools, Linux based commands.

Bengaluru, Karnataka, India

• Designed a detailed exploratory data analytics study by performing data cleaning, analysis and visualization of the HUC capacitor product data. The data collection and the analytics helped to scale up the product mechanism which resulted in enhancing the HUC capacitor and improve the product performance by 10%.• Analyzed the periodically collected Big Data and performed statistical analysis using Advance MS Excel and identified irregular voltage and energy data variations and visualized the data fluctuations using Tableau and MS Excel which determined the product functionality.• Inferred faulty performance by preparing weekly data comparison analysis report which helped make better organizational decisions and provided an insight to carry out product hardware changes. Upgraded products improved the user experience scores by 5%.• Managed the internal database using SQL to query and add product data, which can be used for future references.

Bengaluru, Karnataka, India

GE(General Electric) OMC – Network Operations Centre in Microland.• Worked alongside various Technical Teams to analyze, configure and implement DNS /DHCP/GTM changes, subnet data management, multiple network data migration as per Client needs, with stringentdeadlines, successfully delivered projects with commendable Quality Assurance and helped in Scaling SLAs.• Managed the configuration changes, designed and troubleshot DNS/DHCP/GTM Servers for the production system leveraging the Infoblox, Neustar UltraDNS and F5 BigIP GTM tools.• Performed DNS statistics analysis and subsequent tuning and maintained a stable DNS environment for constant dataflow.• Troubleshot Incidents related to the DNS/DHCP, F5 GTM servers issues ,zone transfer, DDNS update related issues between Infoblox and Microsoft and GRID related issue , which provided a stable dataflow and load balancing environment.• Coordinated with team members for IP and Domain name data cleaning and variable selection and ensured that data is meaningful and resulted in correct subnet range implementation and immediate domain activation.• Designed and prepared interactive and intuitive reports using ServiceNow and Tableau to depict the tickets that were righteously resolved.• Assisted superiors with interpreting Networking data and compiled it in an organised manner.• Worked on various migration activities with respect to DHCP subnets.• Worked on ITIL certified ticketing tool Service Now.• Tools used :Neustar UltraDNS,InfoBlox,F5 BigIP GTM,Service Now(Ticketing Tool).

Professional Diploma, Cybersecurity, Distinction

Modules : • Threat Landscape • Cryptography • Passwords & Authentication • Malware • Networking & Communications • Network, Application &.

Master Of Science(Msc), Computing (Data Analytics), 2Nd Class Honours Grade 1

Modules: • Data Management and Visualization • Statistical Data Analytics • Data Analytics and Data Mining • Machine Learning •.

Bachelor Of Engineering (B.E.), Computer Science, First Class With Distinction

Graduated from New Horizon College of Engineering,Bangalore, India, affiliated to Visvesvaraya Technological University, Belgaum, India