Arvind Saxena Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Oshawa, Ontario, Canada

325 Milner Ave Scarborough On

Lead Client Relations Team in B2B sales and resolution of issues for high Value accounts across Canada.Trained Managers on Sales Products and Procedures including SEO, SEM, websites, analytics, proving value and Return on Investment.Developed, implemented and administered new Department processes.Assisted in designing Salesforce Mapping for Department.Worked together with Senior Sales Managers and Directors through conflict resolution with clients of all sizes and from all industries.Evaluated risk in individual accounts and made decisions regarding how the company would proceed Analyzed, Prepared and Presented departmental KPIs to Senior Leadership on a quarterly basis.

325 Milner Ave Scarborough On

Worked with high value customers to resolve issues while protecting the future relationship with the company.B2B Digital and Print Sales in all industries, including Search Engine Optimization/Marketing.Work together with Sales Managers to resolve conflict and collect outstanding balances in a courteous professional mannerSpearheaded Client Relations Sales Pilot Project and developed a brand new departmental structure and client interaction processes

Manage a portfolio of $1 million annual revenue.Assess clients’ business needs to develop an effective multi-media advertising program comprised of Yellow Pages print & on-line, Search Engine Marketing and Search Engine OptimizationContinued education to stay abreast of developing trends in on-line marketing; managing a schedule of closing deadlines; managing the creation and revision of artwork.

Responsible for all operations of the highest volume store in the Canadian ChainManaged a staff of over 20 direct reports and was responsible for inventory, cash control and audit management with Head OfficeWas regularly recognized for maintained the highest standards of customer service, merchandising and marketing in my storeWas also responsible for maintaining local corporate accounts and managing seasonal satellite stores in the area

Mississauga, On

Part of management team to open largest theatre in Canada.Responsibilities included preparing theatre for Grand Opening – hiring and training new staff, setting in place cash/inventory control systems, liaison with Head Office for weekly audit.Other theatres managed include Square 1, Sussex, NYSAwarded Best Manager for cluster in 1996.

Bbma, Accounting And Finance

Business Administration Diploma (3 Yr), Accounting