Arvind Agrawal Email and Phone Number
Arvind Agrawal work email
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Arvind Agrawal personal email
Driven by my passion for building institutions, I serve as the founding Pro Vice Chancellor of Plaksha University, a new age university reimagining interdisciplinary technology education for India and the world. By promoting interdisciplinary learning through a combination of technology, entrepreneurship and design, Plaksha aspires to produce bold, ethical leaders of tomorrow who will address our world’s most pressing global challenges through creative engineering solutions.Prior to Plaksha, I was a Partner at Positive Momentum, a boutique management consultancy firm, where I coached senior leaders to hone their functional, strategic and overall leadership competencies to help transform themselves and enterprises. Additionally, I served as a Partner with Social Venture Partners (SVP) to guide NGOs through multiple capacity building initiatives.. I have been a senior executive with 35+ years of extensive international management experience across American Express, IBM and Concentrix. I am very passionate about developing the next generation of leaders and have mentored over 200+ leaders throughout my journey. Most recently, at Concentrix, I served as SVP & GM of the Asia Pacific business where I was responsible for a ~$500M+ P&L and 200+ clients, and drove rapid growth, both organically and inorganically, across 13 countries. Additionally, I was also the Global Exec Sponsor of Network of Women, a company wide D&I initiative, focused on encouraging more women in senior leadership. Prior to Concentrix, at IBM, I rebuilt the foundation of an underperforming outsourcing F&A business and set it up for aggressive growth, doubling the revenue in <3 years and growing the team to >5K employees. Following this, I took on the responsibility to turnaround IBM’s BPO portfolio across all key Growth Markets, including Asia Pacific, LATAM and CE Europe. I was a key member of the handpicked global taskforce that helped divest IBM's customer service BPO business to Concentrix.I commenced my career at American Express, where I helped launch, build & scale the first finance shared services centre in India, establishing India as the premier hub for GCCs & eventually for outsourcing. In my last stint at American Express, I was the VP & GM of World-Wide Risk & Information Centre, where I envisioned and implemented the “next chapter” strategy to transform the organization for growth and leadership maturity.I am a Chartered Accountant, a certified Executive Coach and an alum of Shri Ram College of Commerce (SRCC) and the India Leadership for Social Sector (ILSS).
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Pro-Vice ChancellorPlaksha University Sep 2024 - PresentMohali, Punjab, InPlaksha University is a new-age technology university founded on the pillars of reimagined technology education, entrepreneurial mindset, and research focused on grand challenges. -
PartnerSvp India Mar 2023 - PresentBangalore, Karnataka, InPhilanthropic activities focused on stimulating livelihood and women empowerment leveraging NGO Partner Organisations (e.g. Buzz Women) along with other Partners of Social Venture Partners, India. As member of the Partner Engagement Committee, I help drive Partner experience and growth initiatives -
PartnerPositive Momentum, A Certified B Corp® Mar 2023 - Sep 2024London, GbAt Positive Momentum, we are a team of former CEOs and CXOs focused on 'Leadership and Organisation Development'. We bring in the best resources from our partners, to help organisations grow and be future ready. We currently work with some of the marquee clients in various industry verticals, including IT/ITES, BFSI, Manufacturing, FMCG, Healthcare etc. We are on a mission "to build the next 100 CEOs for the corporate world" -
Svp & Gm, Asia PacificConcentrix Feb 2014 - Mar 2023Newark, California, UsResponsible for Concentrix's Customer Engagement (CX) Services & Technology business across Asia Pacific (Middle East & Africa, India/South Asia, ASEAN, China, Korea, Japan and Australia / New Zealand) . Accountable for sales & business development, account management, P&L and overall successful execution of the business across Asia Pacific. Focus on delivering highest value from every customer interaction within the client's customer eco-system. Highly successful customer care contracts with Fortune 500 global / multi-national and new-economy disruptor clients across Consumer Electronics/Technology, Financial Services/Banking/Insurance, Media & Communications, Travel & Transportation, eCommerce, & Retail, Public Sector industry segments, delivered through a network of global offshore / onshore /near-shore centres. -
Vice President, Account Management, Growth Markets UnitIbm Apr 2011 - Jan 2014Armonk, New York, Ny, UsPrevious role encompassed responsibility across Growth Markets Unit for client relationship management, base account growth, working closely with all Global Process Services delivery teams, assisting in winning new business, implementing account management processes and tools, and building the Project Executive competency, across the Growth Markets.. -
Executive Vice President - F&A PracticeIbm Mar 2008 - Mar 2011Armonk, New York, Ny, UsHead of F&A Practice include end-to-end service delivery across multiple locations, client relationship management, transitions, business development, solutions & sales support for the F&A CoE in India – a team of 5000+ people, 40+ clients, P&L responsibility of $ 100+MM. Hosted 100+ client visits annually to sell services. Grew a single location (~2000 people) F&A unit to high performing multi-location ~5000 people integrated global centre of excellence within a short period of time -
Vice PresidentAmerican Express Sep 1994 - Feb 2008New York, Ny, UsPart of the core team that helped American Express set up India's 1st captive offshoring business transitioning work from Asia Pacific centers in the mid-1990s. Played multiple roles leading teams responsible for Card Financial Control, Travel Businesses, Financial Accounting & Reporting services covering J/APA, EMEA, LATAM and North America regions supporting the CFO. In the last 3 years (2005-08), led the global World Wide Risk Analytics & Information Management teams in support of the Chief Risk Officer and Global Business Teams. Collaborated extensively with regional / global teams to set up businesses, drive growth, business results and mentor teams -
Director - FinanceKrs Machines Pvt Ltd Mar 1992 - Aug 1994Managed end-to-end commercial processes for a family business engaged in designing & manufacturing special purpose material handing machines
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Officer - Operations & FinanceAmerican Express Sep 1988 - Feb 1992New York, Ny, UsHandled multiple responsibilities across Travellers Cheques Risk Management / Operations, HQ Finance, Corporate Planning, Internal Audit, Systems and Procedures -
Project ExecutiveS S Kothari & Co Jun 1987 - Aug 1988Management Consultancy & Project Financing
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ArticleS S Kothari & Co Apr 1984 - May 1987Articleship Training
Arvind Agrawal Skills
Arvind Agrawal Education Details
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Ilss - India Leaders For Social SectorOrganizational Leadership For Social Sector -
Institute Of Chartered Accountants Of IndiaBusiness Studies -
Shri Ram College Of Commerce (Srcc)Accounting -
Delhi Public School - R. K. PuramMaths
Frequently Asked Questions about Arvind Agrawal
What company does Arvind Agrawal work for?
Arvind Agrawal works for Plaksha University
What is Arvind Agrawal's role at the current company?
Arvind Agrawal's current role is Pro-Vice Chancellor, Plaksha University.
What is Arvind Agrawal's email address?
Arvind Agrawal's email address is ar****@****rix.com
What schools did Arvind Agrawal attend?
Arvind Agrawal attended Ilss - India Leaders For Social Sector, Institute Of Chartered Accountants Of India, Shri Ram College Of Commerce (Srcc), Delhi Public School - R. K. Puram.
What skills is Arvind Agrawal known for?
Arvind Agrawal has skills like Leadership, Bpo, Consulting, Business Transformation, Accounting, Account Management, Financial Planning, Thought Leadership, Global Business Development, Financial Modeling, Business Process Re Engineering, Business Development.
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