Arvind Kumar Email & Phone Number

Singapore

Singapore

Responsible for managing (as well as expanding) Cvent's International business by helping client organizations (current + potential) evaluate and better, their current event process, investments made and returns received on the events. Events (tradeshows, seminar, roadshows, webinars etc.) are very important for businesses worldwide and are the most effective B2B marketing tool to accomplish business objectives. I am there to ensure that we are looking into the bigger picture here and… Show more Responsible for managing (as well as expanding) Cvent's International business by helping client organizations (current + potential) evaluate and better, their current event process, investments made and returns received on the events. Events (tradeshows, seminar, roadshows, webinars etc.) are very important for businesses worldwide and are the most effective B2B marketing tool to accomplish business objectives. I am there to ensure that we are looking into the bigger picture here and connecting all the event life cycle phases together to help organizations in fulfilling their common goal. Show less

9+ YEARS of experience in the Events Industry and working with thousands of event planners throughout the globe on events & marketing projects.RESPONSIBLE for+ maintaining strategic relationship with clients in Europe, Middle East and Africa+ managing key accounts from different industries and regions+ implementation of software solution successfully keeping corporate vision and mission (client's) in alignment+ consulting on workflow implementation, ecommerce strategies,… Show more 9+ YEARS of experience in the Events Industry and working with thousands of event planners throughout the globe on events & marketing projects.RESPONSIBLE for+ maintaining strategic relationship with clients in Europe, Middle East and Africa+ managing key accounts from different industries and regions+ implementation of software solution successfully keeping corporate vision and mission (client's) in alignment+ consulting on workflow implementation, ecommerce strategies, process automation, meetings management Show less

This involves .. Understanding more about businesses and analyze individual modules linked with operations with an aim to streamline processes which otherwise tend to prove rigid, time consuming and complex.>> Creation of a superior experience for clients.>> Become a partner of choice through dialogue and a premium quality service.>> Development of a mutual understanding with clients on solutions available, offered and deployed.

SPOC for clients in Europe (including UK), Asia Pacific, Middle East and the US.-- Client Orientation-- Software Training-- Getting the system solution deployed for the client-- Incident Management for any/all issues, escalation, problems per the SLA via the CS and System Solution Deployment Team-- Provide expertise on Ecommerce solutions to integrate gateways and establish payment link-- Assisting Sales with potential leads and closing deals