Ensured projects were completed according to approved time, quality, and cost estimates.Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.Collaborated with management and fellow functional colleagues to organize efficient IT operations,maintained tactical control of budgets and timelines to achieve demanding schedule targets.Support users in the organization on a day-to-day basis queries.Identify… Show more Ensured projects were completed according to approved time, quality, and cost estimates.Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.Collaborated with management and fellow functional colleagues to organize efficient IT operations,maintained tactical control of budgets and timelines to achieve demanding schedule targets.Support users in the organization on a day-to-day basis queries.Identify user requirements as per department standards to procure and manage new IT hardware.Work closely with IT Vendors to make ensure smooth services.Assist IT Team on complex projects and testing of new tools to be implemented in the organization. Monitor Service Desk requests and AD Manager. Work with IT team to look for new and efficient solution for existing outdated systems and services.Schedule, organize, and deliver IT training to users for awareness of most common problems and otherComputer threats etc.Reported on work progress, schedule & cost baseline and roadblocks to IT manager and management.Completed Project of Network, CCTV setup of Office and Workshop.Maintain, Manage IT asset using LAN Sweeper. Show less

End User Support: Provide support for end users for their issues in OS, software's, network etc.Communication Support: provide support for VoIP connectivity, allocation of new connection etc.Vendor Support: Coordinate with vendors to support Internet, Hardware's, etc.Server Support: Configure domain, Hyper-V Machines, Shared folders, File server, Backup, Failover Cluster, Storage Monitor etc.Firewall Support: Support for local network/firewall in coordination with… Show more End User Support: Provide support for end users for their issues in OS, software's, network etc.Communication Support: provide support for VoIP connectivity, allocation of new connection etc.Vendor Support: Coordinate with vendors to support Internet, Hardware's, etc.Server Support: Configure domain, Hyper-V Machines, Shared folders, File server, Backup, Failover Cluster, Storage Monitor etc.Firewall Support: Support for local network/firewall in coordination with vendor.Global Support: Coordinate with Global IT Team to deploy or install IT policies and systems.AntiVirus Management: Configure policies on Symantec Endpoint Protection Manager, Deploying Endpoint protection and managing in new systems.SAP support: Providing support to end user for SAPGUI and DMS issues. also provide support to SAP team in terms of Virtual and Physical Servers. Show less

On Bench With IBM India

* Provide Desktop Support* Network Monitoring* Configuring Server 2K12* Preparation of various reports i.e.. Asset Register, Usage report of users data and voice plan, etc.* Coordinate with Vendors for Internet and Hardware support, material requirement.* Backup and Restore set-up for users and servers.* MS Office and local software Installation, Configuration and Technical Support.* Manage users email account on Google mail.* Monitor Hosting Servers i.e. Blue… Show more * Provide Desktop Support* Network Monitoring* Configuring Server 2K12* Preparation of various reports i.e.. Asset Register, Usage report of users data and voice plan, etc.* Coordinate with Vendors for Internet and Hardware support, material requirement.* Backup and Restore set-up for users and servers.* MS Office and local software Installation, Configuration and Technical Support.* Manage users email account on Google mail.* Monitor Hosting Servers i.e. Blue Host, Host Gator and US Cloud.* Worked on XenApp.* Worked on Virutalization. Show less

* Provide Desktop Support* Network Monitoring* Configuring Server 2008R2* Admin Support* Worked on LMS as an IT Admin to prepare various reports, conduct training sessions, review extra chance, provide Hardware facility, etc.* Preparation of various reports i.e.. Asset Register, Usage report of users data and voice plan, etc.* Coordinate with Vendors for Internet and Hardware support, material requirement.* Backup and Restore set-up for users and servers.* MS… Show more * Provide Desktop Support* Network Monitoring* Configuring Server 2008R2* Admin Support* Worked on LMS as an IT Admin to prepare various reports, conduct training sessions, review extra chance, provide Hardware facility, etc.* Preparation of various reports i.e.. Asset Register, Usage report of users data and voice plan, etc.* Coordinate with Vendors for Internet and Hardware support, material requirement.* Backup and Restore set-up for users and servers.* MS Office and local software Installation, Configuration and Technical Support.* Manage users email account on Google mail.* Manage, Monitor and Maintain CCTV Cameras. Show less

Worked as Voice Data Support Executive.Support for Technical queries of users regarding internet, PC connectivity, Blackberry Enterprise and Iphone.