Managing concurrent CAC projects; Centralized Collection is a large, complex Multi-Year/Multi Ministries corporate project with a budget of $12.314 million and multiple stakeholder groups and interfaces. Centralized Collections (CC) allows the Ministry of Finance to collect outstanding non-tax debt owed to the province of Ontario. CC provides a single source of collection services/tools for all ministries and programs, regardless of debt type, using uniform processes and practices. The… Show more Managing concurrent CAC projects; Centralized Collection is a large, complex Multi-Year/Multi Ministries corporate project with a budget of $12.314 million and multiple stakeholder groups and interfaces. Centralized Collections (CC) allows the Ministry of Finance to collect outstanding non-tax debt owed to the province of Ontario. CC provides a single source of collection services/tools for all ministries and programs, regardless of debt type, using uniform processes and practices. The streamlined collections system improves efficiency and effectiveness in collecting outstanding tax and non-tax debt.• Created an integrated project plan for Releases 2 and 2.5 including business PCM plan.• Monitored the progress of design/requirement gathering, development, and sprint review session completion.• Consolidated and updated the Financial Summary Report for executive review and budgetary decisions for future releases.• Developed the RASCI matrix to create a shared understanding of the roles and responsibilities of various stakeholders and teams.• Reviewed and provided feedback on the test plan and various architecture documents to be submitted to G-CAR and ARB for approval.• Submitted and received approval for multiple LOAs for privacy and security services.• Developed/updated RAAIDD log, collaborated and communicated with impacted stakeholders on mitigation strategy, action items, and decisions.• Updated the Planview, generated reports and led Steering Committee and Project Committee meetings.• Collaborated with ODS to get Discovery approved and worked with the team to complete After Discovery and After Alpha DFAs for ODS submission.• Supported Corporate Governance activities by submitting $1M-20M project report at the end of each quarter to ensure compliance with corporate governance and Project ARB reviews, SOC Update, Project Methodology Working Group, and others as required. Show less

Managed a large OntTax upgrade to V12 project (Budget 10.8 M, 18 months, team size 300+) to ensure that The OntTax upgrade addressed end-of-life environment challenges and preserved the prior investment while also enhancing the end user experience and modernizing authentication services to enable increased security of online client access for 1000s of businesses and 25,000 taxpayers across Ontario by transitioning from One-key to public secure and Go-Secure to Azure AD multi factor… Show more Managed a large OntTax upgrade to V12 project (Budget 10.8 M, 18 months, team size 300+) to ensure that The OntTax upgrade addressed end-of-life environment challenges and preserved the prior investment while also enhancing the end user experience and modernizing authentication services to enable increased security of online client access for 1000s of businesses and 25,000 taxpayers across Ontario by transitioning from One-key to public secure and Go-Secure to Azure AD multi factor authentication for 700 ministry users. Upgrade enables the MOF to maintain mission critical operations handling of $298.4 million in benefit payments and more than $19.8 billion in Ontario tax revenue. • Used the Hybrid methodology to ensure high-quality deliverables and system/infrastructure readiness, all while adhering to EA governance standards and rules that meet the business needs and expectations• Developed and monitored project plans and status reports• Managed the project team's deliverables, which included FAST, Architecture, CAB, ITS, CSD, and IAM• Facilitated the business, technical, architecture and security requirements gathering• Promoted working workshops for complex deliverables to foster an inclusive, diverse, and effective working environment for teams and to collect the broader perspective• Vendor management to upgrade OntTax and ONT-TAXS from V9 to V12 online, and all active interfaces (50+) to be reactivated and compliant• Ensured that risks, issues, action items, and decisions are effectively communicated • Led the steering committee and bi-weekly project status meetings, and managed dependency among other dependent project i.e Centralized Collections and RIDE-TI• Tracked the project's budget and managed the project's financial health and expenditures, as well as ensured that recoveries are applied according to the funding source• Submitted $1M-20M project report to ensure compliance with corporate governance Show less

Managed multiple projects to support the telecommunications and network architecture services provided by the Justice video network for secure communication in superior & provincial courts, police stations, and correctional facilities.• Planned & led large multi-ministry/multi-year projects involving complex network architecture, advanced and innovative telecommunications/video/VoIP, and audio/visual systems for Ontario & Superior Court of Justice, police stations and correctional… Show more Managed multiple projects to support the telecommunications and network architecture services provided by the Justice video network for secure communication in superior & provincial courts, police stations, and correctional facilities.• Planned & led large multi-ministry/multi-year projects involving complex network architecture, advanced and innovative telecommunications/video/VoIP, and audio/visual systems for Ontario & Superior Court of Justice, police stations and correctional facilities.• Procured and implemented the digital equipment to provide Audio, Video technology and privacy switch upgrade for 12 courtrooms in province under video strategy program• Managed the implementation of an audio-visual solution and video conferencing capability in courtrooms, remote testimony rooms in west region using Proceeds of Crime Application Grant• Managed the design, construction, and installation of mobile carts to provide the courtrooms with the tools needed to successfully complete video conferencing calls using a soft codec application on a customer-supplied computer• Assured the quality of architectural drawing packages to meet facility and AV requirements, encompassing conduits, power/data and/telephone cables, floor boxes and structural requirements.• Managed and partnered with JVN's Vendor of Record (VoR) to ensure that JVN and Ministry requirements were met throughout the project.• Performed user experience quality reviews of complex audio-visual Graphical User Interfaces (GUIs) for fully integrated courtrooms.• Developed project documentation, including project charters, integrated project plans, schedules, requisition orders, change requests, issues/risks/actions/decisions (IRAD) logs.• Inspected job sites to ensure client satisfaction.• Mentored and coached the team members. Show less

Scrum Master: Managed MLTSD (Ministry of Labour, Training and Skills Development) stream of applications (BMS2, CCDS, DRS, eNOP, FOI, ICE, LMS, OLRB, TIS ) under LTC cloud migration program and moved applications to Azure public cloud using full DevOps / automation with Continuous Integration / Continuous Delivery

Sr. Business Analyst/Lead BA• Successfully responded to emerging business and client requirements by conducting option analysis and recommending cost-effective solutions for new development, change management, and business process changes. • Led the RLSO's (Registration and licensing system of Ontario) 'Cloud migration' to migrate 245 servers, 46 databases, 22 software technologies, and 33+ production scripts to the cloud and managed the core activity project of the IAST (Integrated… Show more Sr. Business Analyst/Lead BA• Successfully responded to emerging business and client requirements by conducting option analysis and recommending cost-effective solutions for new development, change management, and business process changes. • Led the RLSO's (Registration and licensing system of Ontario) 'Cloud migration' to migrate 245 servers, 46 databases, 22 software technologies, and 33+ production scripts to the cloud and managed the core activity project of the IAST (Integrated Application Support Team) by ensuring the full automation of the application processes to boost efficiency and service quality while continually reprioritizing other key services. • Delivered on the digital transformation projects, I led user experience sessions to identify business pain points with the existing application features in order to provide customer-centered improvements. I bridged knowledge gaps among multi-disciplinary teams.Scrum Master • Managed IAST (Integrated Application Support Team) core activity project, by ensuring the full automation of the application processes in order to increase efficiency and service quality while consistently reprioritizing other priority services. Show less

Project Manager: Successfully managed over 20 projects and resources across many disciplines while working under a budget constraint using hybrid agile and waterfall methodologies.• Managed high-profile IT projects to provide enterprise project management services for new development, upgrade, hosting, and M&S projects. • Developed integrated project plans and facilitated JAD sessions for requirement gathering and user stories development.• Led and participated in… Show more Project Manager: Successfully managed over 20 projects and resources across many disciplines while working under a budget constraint using hybrid agile and waterfall methodologies.• Managed high-profile IT projects to provide enterprise project management services for new development, upgrade, hosting, and M&S projects. • Developed integrated project plans and facilitated JAD sessions for requirement gathering and user stories development.• Led and participated in steering committee, project committee and project team meetings.• Identified, prioritized, and analyzed the risks to recommend mitigation strategy.• Resolved project issues, team conflicts, scope creeps and divergent business/user requirements.• Gained portfolio management experience by leveraging the shared hosting environment for Microsoft Dynamics CRM and SharePoint project collections/groups with the requirement of hosting high availability solutions with high sensitivity, security, & confidentiality ratings. • Monitored and controlled the project and used change control procedures to handle change requests.• Managed high-profile projects such as the 'CIO Destination 2020 Lean Process Improvement project' to build lean capacity within the organization to enable digital transformation and help deliver simpler, faster, and better services. I also managed the development of the "Lean Process Improvement Playbook" and oversaw the week-long Kaizen events to streamline and automate the processes. • Contributed to creation of Agile and Balanced teams’ playbooks.• Mentored Co-up students and project coordinators.Some of the projects: ViSION, VPN -REF, AIRS, eCRM, SDCSS, PHM Data Hub ETL BI, RUS Mobile, AppCo & EventLog, RAQ/MERX, eRoster, ESIS, NOHFCFMS, BRM, JPO, CMS, DRS, SPS MNR Show less

As a Programmer Analyst (developer/BA) at Ministry of Community Safety and Correctional Services (Justice Technology Services), I worked on a variety of corrections projects• Planned and facilitated JAD sessions with business SMEs for requirements gathering• Created artefacts for Checkpoint 1, 2 & 3 as per OPS Enterprise Architecture guidelines• Developed the business and system use cases, business rules, traceability matrix, conceptual and logical data models, workflow… Show more As a Programmer Analyst (developer/BA) at Ministry of Community Safety and Correctional Services (Justice Technology Services), I worked on a variety of corrections projects• Planned and facilitated JAD sessions with business SMEs for requirements gathering• Created artefacts for Checkpoint 1, 2 & 3 as per OPS Enterprise Architecture guidelines• Developed the business and system use cases, business rules, traceability matrix, conceptual and logical data models, workflow model and performed fit/gap & impact analysis• Created an application prototype using ASP.Net Web Forms ,MS Dynamics and Visio• Worked on Joint Requirement Planning (JRP) Report for business priorities and scope definition• Developed functional & non-functional business requirements• Worked closely with the project sponsor and project leaders to prioritize business requirements and software release plan• Tracked the new/updated requirements in the project• Developed & customized various reports to enhance/add functionality as per user requirements• Consolidated and reported test results to the concerned stakeholders• Scheduled the tests for execution and ensured the readiness of test environment• Monitored, measured, controlled and reported on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions• Worked with the development team to analyze & resolve application defects• Developed Business Use Cases, Process Views and Deployment Views for inclusion in the software architecture document• Developed technical specifications document for developers• Provided input to presentations for Architecture Approvals (ACT & ARB)• Led the requirement gathering sessions, managed business requirements using various tools and techniques• Analyzed Client’s needs, Documentation of existing business processes• Conducted feasibility study and cost-benefit analysis Show less