Cedro Systems is a premier provider of innovative learning solutions designed to elevate the skills and knowledge of working professionals. We are dedicated to delivering top-notch courses and resources that empower individuals to excel in their careers and stay ahead in a rapidly changing business landscape. Our dedication to innovation, quality content, and personalized learning ensures that individuals and businesses can confidently navigate the ever-evolving landscape of professional growth.We offer a wide range of services and products in Learning both in B2B & B2C space including:Business Skills SolutionsTechnology and developer solutionsLeadership SolutionsCompliance SolutionsContent DevelopmentMarketing support on Learning End-to-end product DeploymentSupport and services.For more details, Kindly reach out at info@cedro.in

Managing clients for APJ region.Trusted Advocate for clientsProject ManagementStrategic partnership with stakeholders.Client Management, Business Analysis.Reporting Analytics.Adoption, Engagement, and Retention.

Managing clients for APMEA region.Project Management – End to End – Implementation to Launch.Strategic partnership with stakeholders.Client Management , Business Analysis.Reporting Analytics.Adoption, Engagement and Retention.

Project Management – End to End – Implementation to Launch.Strategic partnership with stakeholders.Client Management , Business Analysis.Reporting Analytics.Adoption, Engagement and Retention.

Learning COE Specialist : Training Need Analysis for Learning Across HR Service Centre Learning Plan, Curriculum Design, Career Progression  Handling a Team in HR-LSS Team for LMS Management Interface for Academies(LOB’s) for ILT /WB /Certification / E Learning / Assessments Roll Out across GLOBALLY for TECHNICAL AND L&D Excellent IPR with academies, LMS Technical Team, Good relations with external e-leaning vendors Kirkpatrick Model of Training Evaluation ( RLBR), Kaizan Theory Survey Roll out(L1, L3) Certification Mapping/ Certification Workflow Creation and Roll Out(Global) and UAT SPOC for Certification artefacts / Workflows / MIS Dashboard Stakeholder Management, Licensing for External ELearning Vendors Globally Learning ROI measurement – K Gain, SurveysSPOC – Learning Management System (LMS – Success Factor) Interface for LMS Team ,Interface for MIS team Stakeholder Management – OFFSHORE and ON SHORE Testing and UAT of New LCMS(Xyleme, Kenexo) Knowledge of Captivate, Lectora, Wondershare and others tools for LMS Implementation of Success Factor(SAP) as LMS and UAT Consultant for Design and Implementation and Workflow of ILT’s / Live Meeting / Content / Certification in LMS Interface /SPOC for All the teams for ESCALTIONS, LMS SUPPORT. Manage the overall content on LMS and POC for LOB's SLA Adherence in the content creation process and UAT. LMS training for LOB's and Organization SharePoint 2013 and SAP , Knowledge Management(KM) Training on WEBEX/Live Meeting /VOIP and other roll out

Deputy Manager – Training responsible forTraining on ICT, IT, CCE, Life Skills on behalf of CBSE as Master TrainerTeaching and Training Methodology using E learning LMS, CRM for the teachers and Trainers at India and InternationalE Learning TrainingICT / ILT / WBT TrainingMath Lab / Science Lab / Virtual Labs TrainingContent ManagementCompetency MappingCapacity Building Workshops on CCE , Life Skills , IT, ICTAdult Learning Principals / ADDIE ModelTNI, TNAProduct and Process TrainingAssessment and EvaluationROI and TCORelationship Management with Clientels

 Technical Training Manager for Western Digital Project for PAN INDIA Imparting Softskills, Product and process Training T3 (Train the Trainer) to new trainers at PAN INDIA Level Imparting Technical /Product Training on Raid/Storage/HDD/SSD/NAS/CLOUD/Acronis Technology/Enterprise Storage Servers (Sentinel / My Cloud Series). Product Analysis and Market Research, Comparative Analysis for the Products to develop Training Materials (PPT’s, PDF’s. HTML) / Assessment Tools for training. Training Need Identification (TNI), Training Need Analysis (TNA) and program design in coordination with regions and Business Units at PAN INDIA Level Imparting training for Dealers, Distributors, IT partners ,Sales Executives, Technical team at channel meets , for Channel /Retail sales at Retail Outlet like BigBazzar, Croma, Reliance for Technical Specifications, Sales Process, Soft Skills. Facilitating solution / product development, Conducting Webinars, Road Shows initiatives involving mapping of business requirements and in depth evaluation of customer feedback to carry out modifications in product attributes. Preparing training calendar and Training Budget for the Team at PAN INDIA Level. Corporate / Business level demonstration of the IT (Storage) Products and Demand Generation. Sales Training / Sales Technical Training at Pan India Managing team of trainers at PAN India Level Develop, revise / update, deliver and evaluate training and development courses. Organize and manage project team to ensure on-time delivery and quality standards. Monitor project progress and update management accordingly. Meet with line managers and staff to identify training needs for training and development solutions Develop training and development and talent development strategies and solutions to meet long and short Meet with course / program participants to review learning progress and course / program effectiveness

Training - SoftSkills, Process Training, Product Training, IT Training ,ICT Training, Teachers Training,TNA, TNI

 Training Head and Relationship management with 400 +Clients across Northern India. Imparting Softskills, Product Training T3 (Train the Trainer) Trainings to new trainers at PAN INDIA Level Training Need Identification (TNI), Training Need Analysis (TNA) and program design in coordination with regions and Business Units at PAN INDIA Level Master Trainer for CBSE for Capacity Building Training on CCE (Continuous & Comprehensive Evaluation, CBSE) to the teachers at PAN INDIA Level. Working for Govt. Projects like Sikhsha Project for UP Govt., CCE Project (CBSE Training) Pan India. Responsible for the initiation of the marketing activities for the organization, to organize seminars, conference, Presentation, Product Demonstration Etc in Coordination with Business Units Preparation of Training Calendar for the trainers in the region. Product Analysis and Market Research, Comparative Analysis for the Products to  Developing Training Materials (PPT’s, PDF’s. HTML) / Assessment Tools for training. Measure and enhance Training Effectiveness.Track and analyze effectiveness and progress of programs delivered.Conduct quality assessments and audits and provide adequate feedback. Pre Sales demos of the products in both National and International Level. Chalk out the mapping layouts and framework for the Trainers, Sales and Technical team.Conduct Training Sessions for the absorption of Digischool, ICT, Interactive Whiteboard Software and Tools (Smart, Hitachi, IQ, NewVission, Mimio, EBeam,), Language labs (Sanako, Wordsworth), ARS/ SRS (Audience/Student Response Softwares)& other products solutions (Tablets, IMS (Cloud based ERP Solution), Accelerate) for clients & cliental at PAN INDIA Level. Train the technical team and trainers to address client specific needs - Content Development.. Support other departments during various stages of Content Management, Knowledge Management.Development and Evaluation of Products

 Relationship Management with 100+ Clients across Uttrakhand and Western Uttar Pradesh. Increasing the reach of the organization to the remotest corners of the region. Implemented News Room, Net meeting setup, VNC (Virtual Network Client), resource coordinator attendance system (TOS) in the schools for better way of using technology in the region  Preparation of training Manuals for Product and Services, SAS, Networking, Workflow of Product in layman language for better understanding for Clients & Team Members. Successfully conducted a Class20-20 seminar at Nainital with presence from nearly all the Major Schools from the region. Overall coordination with the curriculum development team, Operations Team , Clients & senior authorities for program implementation Training Need Identification and program design in coordination with regions and Business Units Imparting training for the virtual labs (Crocodile Chemistry, Physics, Mathematics, Technology and ICT) & Yenka for the cliental. Training, coordinating and managing all the team members in the given zone & Outside zone Mentoring Resource Coordinators, Assistant Managers, and Managers in the region by providing them training and refresher courses as required. Measure and enhance training effectiveness .Technical Recruiter for the UP & Uttrakhand Region.Ensuring higher level absorption of the program by Client & Client Users. Product training sessions on product & pedagogy for Client & Clientals. Quality Auditing for the clients in terms of Client user’s involvement and usage.  Support other departments during various stages of Content Management, Knowledge Management, development and evaluation. Organize demonstration for the products with business team in discussion with clients Leads Generation, Referrals for Business Development (Marketing of Educomp Live & Leap, Educomp Online, Mathguru, Toppers, Smartclass, SAS etc.)

 Handling Smart Class(Digital Learning), SAS and Educomponline (online Web portal), projects in schools Conducting workshop and Training program for teachers so that they can understand and use technology effectively in classrooms As a Team leader handling Team and helping them to resolve day to day problems Acting as a bridge between the developers, Resource Center (Development and Sever center) and the teachers Creating Help manual for the modules MIS Report Generation & Taking backups (SQL) & Restore. SQL Server 2005 & Windows Server 2003 Administration  Installation / Server 2003 (Dotnet Framework 3.5, DotNet, SQL Server 2005, Windows 2003 Sever) Setup Configuration acting as administrator of Active Directory (Group policies, permissions, User creation Outlook configuration & Setup Wiring SQL queries for fetching Information Eureka Server Setup LAN Installation /Network Setup (Intranet) Resolving all the issues from Hardware to Software (LAN, Debugging, Networking)  Coordinating and interacting with delegates/clients (schools and corporate both) to demonstrate the project Imparting Training to the Teachers & other coordinators for Smart Class Updation / Monitoring of Smart Class Servers in schools in Delhi Region

Trouble Shooting & Software.Support Management, Complaint Handling, Auditing, Software Support Worked in RESOLVE for remote access for troubleshooting cliental. Internet Trouble Shooting , Anti Virus Uploading in the client Systems  OS and Antivirus installation, internet connectivity, Microsoft Outlook. Taking Backup for Desktop and Laptops through various Backup types Quality Handling and Support Management. Domain expertise to handling all problems related to LAN. Support Management and Solving Customer’s Technical issues related to BB and PSTN Handling Higher Level Escalation’s and Complaints. Involve in Report Generation and Documentation work. Line Testing Team Support & Floor support  Creating customer IDS

 Teaching Mathematics Teaching Business Mathematics to the Bcom & CA students