Arvind Kumar Jayaraman Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Bengaluru, Karnataka, India

●Key player for clients testing requirement on collections application. ●Preparation, review and execution of test cases / scenarios for the client specific modules.●One point contact for internal and external clients (offshore and onsite) coordination. ●Daily clients interaction to update the progress and intimate the concerned stakeholders in case of any shortfalls. ●Close monitoring of testing modules and results collation. ●Defect tracker maintenance in Azure platform and ensure strict timelines are adhered for the resolution of the defect. Maintain and circulate proper defect triage meetups. ●Publish various MIS for stakeholders. ●Product knowledge enrichment and training for stakeholders.

Chennai Area, India

• Monitor and maintain the CRL for all the branches and mitigate any breaches. • Reconcile suspense GL maintained by CMS and Door Step Banking (DSB) operations. • On-board bank customers and co-ordinate with the vendor for DSB services.• Ensure the regulatory guidelines and policy on customer service banking experience is adhered by the bank branches and processing unit additionally recommend incase of any shortfalls.• Manual testing the interface and functionality of specific modules based on requirement.• Co-ordinate with other banks and vendor for cash remittance.• Hands-on and practical knowledge in Cash Management, DSB, Cheque Clearing Operations and CKYC.• Banking back-end operations experience in handling multiple roles assessing critical banking operations like setting metrics for service scorecard, quality check on multiple parameters, MIS and cash management services. • Key player in monitoring and reporting the counterfeit notes to the concerned stakeholders in compliance with Banking rules, Regulations & Procedures, CKYC project for bank customers and business continuity process for banking operations. • Track corrective and preventive actions on performance shortfalls of the branches and processing unit.• Report to senior management on the performance of the branches.• Ensure the regulatory guidelines and policy is adhered by the branches.• Manual testing on interface and functionality of specific modules based on specification.• Raise request for team specific reports and analyse the data..• Monitor general ledgers (GL) and knock off the discrepancies with supporting evidence. • Report to the head of the operations periodically with supporting MIS and presentations. • Report to the regulatory body on the counterfeit notes detected at the branches.

Chennai, Tamil Nadu, India

Manage CTS inward & outward clearing activity for South Grid.Maintain and monitor day to day reconciliation activity for branches and member banks in south grid.Manage vendor and their operational activities.Implementing and testing CTS ExpressClear application new module for the bank.Preparing MIS reports on daily basis for reporting and auditing purpose for both internal and external clients.Ensure proper settlement for clearing participating branches and sub member banks.Confirm various TOD and referrals are in place for day to day operation.Ensure proper approvals and documents/proofs are in place for processing high value, NRE/NRO and other instruments before lodgement.

Chennai Area, India

NACH & CTS Operations (Financial Services)Automated payments clearing and settlementsCTS

Chennai Area, India

Market analysis and research for a start-up company based on providing e-commerce support to restaurants and food joints.Facilitate the eateries to reach their guests through various online and offline media. Interact with various hoteliers to migrate to the facilities offered by the company.

Chennai Area, India

JD Edwards EnterpriseOne Technical Consultant.Employed as a technical consultant in a large scale implementation of JD Edwards EnterpriseOne 8.12 for a major pharmaceutical company based in US.

Chennai Area, India

Interacting with a major UK based banking and financial service provider clients to facilitate the mortgage processing. Document verification and timely communication to various solicitors associated with the mortgage application and clients/customers.Analyzing credit worthiness, affordability, migration to various other products on offer to the applicants and solicitors.

Interacting with US based telecom giant customers to solve their ISP related technical issues.Facilitating the services provided by the company to the customers.Up-selling various products among the product line designed to meet the customers need.Incident reporting and managing the operational workflow.

Master Of Business Administration (M.B.A.), Finance And Marketing, First Class

Engineer'S Degree, Electronics & Communication Engineering, First Class