Arvindo Halder Email & Phone Number

New Delhi, Delhi, India

• Championed continual process improvements at team meetings by offering 2+ years of industry experience and expertise.
• Initiating training sessions for new joiners regarding the project to do Data Mining from the US NPOs website
• Give them understanding of work in one of the top-notch global CRM, i.e. @Salesforce. Adding the right fit member for fundraising activities of US NPOs.
• Reporting to the Senior leader after handling individual productivity with quality checking of tasks and projects while supporting team members

Noida, Uttar Pradesh, India

• Liaised with senior team members to progress projects to work independently so that productivity can increase and meet project goals within the time.
• Delivered accurate and timely entry of US collection data and processing on average 90+ leads.
• Compliance is crucial to any business. Failure to follow industry regulations puts any business at risk for steep fines, as well as the loss of licenses, business, and reputation. Where we help as a Backend Team to.

New Delhi, Delhi, India

• Operated cash registers with accuracy and processed cash and card transactions.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Explained information about quality, value and style of products to influence customer buying decisions.
• Addressed customer inquiries and concerns, facilitating decision-making and minimizing hesitation.
• Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.

New Delhi, Delhi, India

• Handled high call volumes with accuracy and efficiency for optimum productivity.
• Maintained accurate records to simplify information flow between customer service and account management teams.
• Logged call details and customer information in secure systems, improving data collection measures.
• Maintained accurate knowledge of current services to provide informative customer advice.