Arvind Tambde Email & Phone Number

Pune Area, India

• Responsible for providing IT infrastructure support, Monitoring, Maintaining and Administration of IT Infrastructure Environment.• Additionally, to direct small IT projects, as a project coordinator participating in new site/project setup and implementation of internal IT projects, carrying out assignments in timely manner.• Guided the business into the future with planned growth.• Controlled the financial status of the business.• Developed business line with stated… Show more • Responsible for providing IT infrastructure support, Monitoring, Maintaining and Administration of IT Infrastructure Environment.• Additionally, to direct small IT projects, as a project coordinator participating in new site/project setup and implementation of internal IT projects, carrying out assignments in timely manner.• Guided the business into the future with planned growth.• Controlled the financial status of the business.• Developed business line with stated objectives.• Undertook the role of management system representative ensuring that management system is implemented reviewed, maintained and where possible continually improved. Show less

Pune Area, India

• Drive continuous improvement in project and program management methodologies• Provides input to functional managers on team and team member performance• Reviews and monitoring CCTV Surveillance and access control solutions• Reviews and monitoring Wi-Fi Solutions• Project integrations and negotiations with Vendors such as Hikvision, CP Plus, Panasonic.• Inclusive and collaborative management style• Co-ordination with support Team for Hardware and software… Show more • Drive continuous improvement in project and program management methodologies• Provides input to functional managers on team and team member performance• Reviews and monitoring CCTV Surveillance and access control solutions• Reviews and monitoring Wi-Fi Solutions• Project integrations and negotiations with Vendors such as Hikvision, CP Plus, Panasonic.• Inclusive and collaborative management style• Co-ordination with support Team for Hardware and software troubleshooting• Provided supervision and leadership to professional and paraprofessional staff. Show less

Pune Area, India

• Create and Maintain Vendor and Client Relationships• Co-ordination with Vendors such as HP, IBM, Dell, Hikvision for Hardware related issues.• Providing an IT support to corporate users.• Configuring and troubleshooting of Wi-Fi and network connectivity related issues also adding client systems in domain to set up a client server environment.• System host name creation deletion and addition to organizational units with respect to the business units in active… Show more • Create and Maintain Vendor and Client Relationships• Co-ordination with Vendors such as HP, IBM, Dell, Hikvision for Hardware related issues.• Providing an IT support to corporate users.• Configuring and troubleshooting of Wi-Fi and network connectivity related issues also adding client systems in domain to set up a client server environment.• System host name creation deletion and addition to organizational units with respect to the business units in active directory• Using Windows Deployment Services (WDS) to capture OS images and to deploy them.• Installation and maintenance of printers and scanners.• Taking care of all IT asset management.• Wi-Fi integration and solutions.• CCTV Surveillance and access control solutions.• Biometric Attendance solutions and troubleshooting • Quickly Learn New Technologies• Quickly Troubleshoot and Resolve Issues• Review and Troubleshoot Software and Hardware Problems• Solved Problems Systematically and Effectively Show less

Pune Area, India

• Sound Knowledge of monitoring tool like SCOM. (System Center Operations Manager )• Knowledge about Network Monitor Tools (Check Point Smart View Tracker & Orion Tool).• Sound Knowledge of Active Directory.• Providing a technical support to the users globally through voice, chat and remote.• Using remote tools like Remote desktop, Net Meeting, LANDesk, Team Viewer, remote assistance, Log Mein and MS communicator.• Handling escalation mails, SLA monitoring and maintaining… Show more • Sound Knowledge of monitoring tool like SCOM. (System Center Operations Manager )• Knowledge about Network Monitor Tools (Check Point Smart View Tracker & Orion Tool).• Sound Knowledge of Active Directory.• Providing a technical support to the users globally through voice, chat and remote.• Using remote tools like Remote desktop, Net Meeting, LANDesk, Team Viewer, remote assistance, Log Mein and MS communicator.• Handling escalation mails, SLA monitoring and maintaining daily reports.• Handling Service desk team mailbox and routing/ escalating issues to respective teams.• Responsible for end-to-end incident management process.• Monitoring firewall alerts and logs using the Smart View tracker monitoring tool.• Installing, configuring, and troubleshooting software applications, MS office. • Configuring and troubleshooting of Microsoft outlook, outlook web access related issues.• Using dashboard to provide admin rights to users, enable/ disable mail forwarding to specific mail ids also providing category wise internet access to users through Dashboard software.• Working on active directory to add or remove users from OUs and password reset.• Creating, managing shared mailboxes and distribution lists in active directory.• Installing and configuring network printer and scanner.• Configuring and troubleshooting of data encryption tools like windows bit locker issues. Show less

Pune Area, India

• AD related activities: Creating User accounts, Domain Local and Global groups, Service accounts, and provide group membership on user accounts.• Well versed with Microsoft Windows Server 2012, 2008, 2003, Windows 7 Environments, Active Directory, DNS, and DHCP.• Managing and handling Acronis Server.• VPN and other remote connectivity support.• Handling SCCM 2007 R2 client installation, troubleshooting, package creation.• Configuration and Troubleshooting of Cisco VOIP… Show more • AD related activities: Creating User accounts, Domain Local and Global groups, Service accounts, and provide group membership on user accounts.• Well versed with Microsoft Windows Server 2012, 2008, 2003, Windows 7 Environments, Active Directory, DNS, and DHCP.• Managing and handling Acronis Server.• VPN and other remote connectivity support.• Handling SCCM 2007 R2 client installation, troubleshooting, package creation.• Configuration and Troubleshooting of Cisco VOIP telephony hardware using Cisco UCM.• Configuration and Troubleshooting Microsoft Exchange 2010 related tasks: Mailbox, Distribution List create/update.• Sipping Software implementation.• Configuring outlook 2003, outlook 2007, outlook 2010 & webmail.• Sound Knowledge of Call logging tool CA Service Desk.• Responsible to handle user requests within SLA, while giving support to various MAPS projects. Show less

Pune Area, India 25Th Oct To 2Nd Dec. 2011

• Configuration and troubleshooting of several peripherals related with IT field.• Responsible for verios software installation and troubleshooting.• Responsible for primary and secondary SCCM sites. • Create Task sequence based Operating system deployment. • Managing software collections, application packaging as well as OS deployment.• Installation and Troubleshooting of OS like Windows XP,Vista and Windows 7,Windows 8,linux etc.• Troubleshooting network connectivity… Show more • Configuration and troubleshooting of several peripherals related with IT field.• Responsible for verios software installation and troubleshooting.• Responsible for primary and secondary SCCM sites. • Create Task sequence based Operating system deployment. • Managing software collections, application packaging as well as OS deployment.• Installation and Troubleshooting of OS like Windows XP,Vista and Windows 7,Windows 8,linux etc.• Troubleshooting network connectivity issue.• Sound working Knowledge of Remote access Tools like VNC, log me in, Net meeting, Terminal services, Team viewer, Remote desktop and Assistance.• Configuration of Cisco VoIP phones and troubleshooting. Show less

Pune Area, India

• Handling ticket assignment/ Ticket triaging tool• Using Ticketing tools like BMC remedy and HP Open view.• Performing operating system installation, up-gradation, and maintenance.• Configuring, backing up and troubleshooting of MS outlook and outlook express. • Troubleshooting VPN and Wi-Fi related issues.• Installing, uninstalling, updating software applications like Java, Oracle, Dot net framework, Citrix, HPQC, QTP, Eclipse, Toad, Apache tomcat, Tortoise SVN and Putty… Show more • Handling ticket assignment/ Ticket triaging tool• Using Ticketing tools like BMC remedy and HP Open view.• Performing operating system installation, up-gradation, and maintenance.• Configuring, backing up and troubleshooting of MS outlook and outlook express. • Troubleshooting VPN and Wi-Fi related issues.• Installing, uninstalling, updating software applications like Java, Oracle, Dot net framework, Citrix, HPQC, QTP, Eclipse, Toad, Apache tomcat, Tortoise SVN and Putty etc.• Installing the Software packages by using LANDESK Tool.• Installation and troubleshooting of wired and wireless Modems.• Performing system restore point and system Backup.• Installing operating systems by using WDS. Show less