Civic Engagement:- Leading a Civic Engagement Strategy team of 15-20 individuals to develop and lead year-round integrated voter engagement strategy that includes long and short term electoral plans and field goals. - - Recruiting and onboarding teams of 8+ people in a short time span.- Facilitating 3 field campaigns quarterly, including creating onboarding training and curriculum to prepare teams, training and hiring teams of people to canvas and phonebank, checking in with our day to day regional staff, and working with our communications team on digital impact strategies- Managing an outreach team of 12 people to contact over 20,000 voters through various call dialer platforms and mass text outreach. Recruiting 100+ volunteers for each campaign through online outreach, events, phone banking, and activation of personal networks. Coordinating with cross-departmental regional staff and allies to plan, implement and evaluate electoral goals and strategies; including phone banks, canvases, mobilizations, and candidates forums.- Manage civic engagement budget of over $50,000 as we all job salaries.- Produce post-campaign reports tracking outcomes, alliance developments, and political impacts.- Manage special project work as needed to meet statewide goals and objectives.Communications- Work with Digital Organizing Strategist to set, align and execute a digital engagement strategy to grow online audiences (17-24 and 25-35 year olds) through email list growth and social media platforms.- Create a monthly newsletter on civic engagement and electoral work.- Support communications and digital events, creation of materials, creation and updates of trackers and spreadsheets, etc..- Executing digital engagement and communication strategies, including growing the organization’s email listservs, creating content for social media platforms, engaging in the grant writing process, drafting communications for outreach and reporting purposes.Other duties as needed.

- Help plan and execute event marketing campaigns on social media surrounding events.- Creating relevant content in collaboration with artists and relevant events.- Following current trends to create relevant and marketable content.- Communicating ticket holder concerns in customer success facing role.- Assist in background work of event production set up, and other necessary duties.- Other duties assigned.

- Engage people in community and partner organization events as needed.- Maintain a database of community events attendees and referrals to services within the network through Powerbase, Political Data Inc. (PDI), etc.- Hiring of staff for civic engagement campaigns that include phone-banking, door to door canvassing, and other applicable GOTV & issue based campaigns.- Represent FAJ at coalition meetings when needed that include ACILEP, Power California, AAPI4CE, etc.- Supervise & train staff to understand campaign issues, necessary workshopping of soft/hard skills, immigrant rights response, implementation of community based know your rights workshops, etc.- Support social media strategies aimed at promoting the advancement of civic engagement, campaign goals, social justice issues, immigrant rights and immigrant defense.- Generate and submit monthly reporting of deliverables for civic engagement and immigrant rights coalitions.- Other duties assigned.

- Maintain a database of community events attendees and referrals to services within the network. - Coordinate referral and services with other community responders in the network. - Represent FAJ at monthly ACILEP meetings, as well as other immigrant rights-related coalitions and collaboratives as needed.- Organize KYR events in coordination with FAJs Naturalization Counselor. - Engage people in community and partner organization events as needed. - Generate and submit monthly activity reports. - Connect resources provided by the RRN and OCO to insure support is equitably provided to immigrants and other communities impacted by law enforcement and deportation actions. - Support social media strategies aimed at promoting the advancement of immigrant rights and immigrant defense.

Contract Customer Success Representative Position for Square Inc. (Through PRO Unlimited Contracting)- Effectively solve customer inquiries via phone, email, and Twitter using a CRM tool.- Hold a high bar for Support when owning customer interactions.- Identify, document and follow up with engineers on product bugs and features.- Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products.- Recognize errors and draft improvements to content in the external Support Center and internal documentation.- Collaborate with members of other teams to root out answers and be a resource to teammates.

- Two Month Summer Internship Program- Assistance with Youth Program (PYC) and leadership development- Support in Advocacy for current campaigns- Collaboration with other Grassroot organizations - Door-to-door canvassing for community awareness of local policy- Other duties assigned.

- Writing newsletter articles, public service brochures and mail to inform constituents about issues that affect them.- Community outreach projects include special event preparation and staffing.- Perform extensive research on ideas for future legislation and further research on current legislation and to write reports based on findings.- Help constituents with problems by contacting government agencies.- The District Office has several administrative systems, which require maintenance and organization.- Data entry and other information system management.

- Work closely with SSOS Mentor Coordinator and staff to implement SSOS goals.- Gather information from mentees about their participation in SSOS activities.- Work closely with mentees and meet with them to track their progress periodically.- Recruit AAPI students to participate in SSOS activities and programs.- Host educational workshops around retention, issue on social justice, ethnic studies, and professional development for mentees and greater student public.- Serve as SSOS leaders to promote the program.- Conduct self-assessment and report to the Senior Mentor monthly.- Other duties as assigned.

- Acquiring of data resources for project studies by working with local businesses, municipalities, etc.- Filing of Hayward City projects studies on environmental impact from future projects.- Advocated on behalf of sustainable environmental practices & advocacy.- Updated GIS software on environmental factors of proposed city projects.- Supported on various projects through different capacities when needed- Website update & maintenance.

- Provide expert-level technical assistance to customers, diagnosing and resolving product-related issues in a timely and efficient manner.- Collaborate with cross-functional teams, including engineering and product development, to identify and escalate recurring issues and contribute to product improvements.- Conduct consultative sales calls to prospective and existing customers, identifying their needs and recommending suitable products or services.- Create, update, and manage complex spreadsheets, ensuring accuracy and consistency in data entry, formulas, and calculations.Analyze data trends and generate reports to support business decision-making, providing clear and actionable insights.- Develop and execute targeted social media campaigns across various platforms, aligning with the company’s marketing goals and brand voice.- Research and write insightful, well-structured blog posts that address industry trends, customer pain points, and market developments.