Arvin Rones Email & Phone Number

Martinez, Ca, Us

▪ Empowers Leadership Team to operate efficiently by managing administrative reports▪ Manages daily operations to drive customer experience journeys during their projects▪ Conducts sales calls with current clients and develops marketing content and strategies▪ Provides feedback to customers to identify their internal needs based on performance reviews▪ Evaluates data and management objectives on a team of HR professionals ▪ Works on cross-functional projects with department heads to effectively monitor improvements▪ Streamlines content for training programs and increases employee satisfaction▪ Analyzes the development process from ideation to execution with the Product Manager▪ Maintains short and long-term project goals and uses operational improvement strategies▪ Constructs internal and external analytical reports for business partners and stakeholders▪ Researches companies with the marketing and HR team to develop refined training needs

• Helped New Diversity and Inclusion (D&I) dept• Organized their department database• Took on additional responsibilities by analyzing their D&I Employee Survey• Produced a Case Study for the D&I trainers by gathering and researching statistics on the groups • Convened and facilitated discussions with stakeholders and business partners• Presented analytical reports numerically to decrease inefficiency levels • Constructed various versions of analytical reports for direct audiences• Used SPSS to disaggregate employee survey results by demographics• Presented valuable feedback that increased employee participation by over 200%

• Assisted with HR functions and projects from multiple HR Analysts on the team• Researched companies to acquire updated training and certification materials• Purchased new ergonomic office materials – office chairs, computer and desk supplies, etc.

San Francisco, California

• Assisted with executive HR functions to help the development team increase retention• Managed files for 400+ active employees and participated in the onboarding programs• Created an HR Assistant manual via Microsoft Word that includes step-by-step daily functions

Napa, California

• Instructed 100+ one-hour tutorial classes for Apple / Android customers• Led daily team meetings to introduce company, product, and system updates• Processed daily receiving shipments that held an average of 100+ items per daily shipment • Performed bi-weekly full inventory audits that included up to 1000 items • Cash management – Balanced end of day cash deposits and uploaded info into the database• Researched discrepancies to uphold data integrity from shipment errors • Daily in-store / over the phone customer support – Trouble Shooting & Account Problems• Provided technical support to coworkers and managers caused by frequent bugs

Concord, California

• Upsold customers by selling coffee beans alongside their drink order• Advanced multi-tasking in an extremely fast paced environment• Ability to calmly work with a team to achieve group goals under stressful conditions

Walnut Creek, California

• Trained 50+ new and existing Team Members for Starbucks and Return Desk department• Managed Starbucks department inventory for both food and non-food supplies• Increased inventory efficiency by reducing allocated inventory from 3 rooms to 2 rooms • Led a team of 5 in a different Target store to assist their Starbucks Manager • Processed 100+ daily returned items and organized un-resalable items • Learned and assisted in 10+ different roles within a year

Postgraduate Degree, Mathematics In Data Science

- Modelling in Financial and Medical Systems - Statistics for Data Science - Networks & Graph Theory - Representing and Manipulating Data.

Bachelor Of Arts - Ba, Economics

- Cost Benefit Analysis - Labor Economics - Economic Research Methods - Qualitative Economic Analysis - Macro-economics Theory.

Associate'S Of Science Degree, Business Management