Arwin Prudenciado Email & Phone Number

Toronto, On, Ca

Greater Toronto Area, Canada

• Managing portfolios of BMO corporate clients with 3MM+ spend volume.• Current clients: Province of Ontario, BC Broader Public Sector (BPS) entities, Government of Alberta, Ontario Education Collaborative Marketplace (OECM), Sick Kids Hospital, Toronto District School Board and Thames Valley School Board. • Primary objective is to deliver excellent customer service to card program administrators by addressing all requests and resolving any service-related concerns in a comprehensive manner, while seeking ways to enhance overall experience.

Markham, Ontario, Canada

• Accepted interim role while simultaneously fulfilling the Workplace Associate role.• Keys tasks included coordinating the resolution of tenant issues and assembling specifications and scope, tendering, financial administration, investigating invoice and payment inquiries for vendors, and monitoring contractor performance for tenant service and base building projects.• Main support for Facility Managers when delivering small-scale tenant service projects by determining required skills, selecting contractors, monitoring performance, budget, quality control, and assigning work. Also reviewed contract work, reported discrepancies, and created purchase orders when requested.

Toronto, Ontario, Canada

• Collaborated with internal and external partners, as well as vendors to ensure high-quality workplace experience for client employees (primarily focusing on executive support for the BMO Private & Business Banking group) and were aligned with the workplace strategy program set out by BGIS and BMO.• Responsibilities included delivering workplace services such as facilities management, health and safety, hospitality, reception, event space coordination and event planning, and space occupancy.• The role also involved providing technical assistance (with direction from Multimedia Services), including managing drop-off for technologies requiring service, managing the access card system (including monthly audits as part of security protocols), utilizing client software applications (procurement tools), and managing office sundry equipment for term use.

Toronto, Ontario, Canada

Mississauga, On

Mississauga, Ontario, Canada