Aditi A Email & Phone Number

San Francisco Bay Area

Business development for Data Enrichment products

San Francisco Bay Area

Responsible for SFDC administration at a multinational corporation that develops voice, video and content collaboration and communication technology. Responsibilities include collaboration with business users to provide web service Integration, development of Apex classes, triggers, Visualforce pages, and workflows to enable integration of Salesforce with external systems.I also designed and developed SLA management processes for custom object approvals. Integration of Salesforce with BigMachines CPQ to receive and manage quotes within Salesforce. Integration between Salesforce and Oracle EBS to process quotes into orders to assist with the quote-to-sale process.I also worked with an SFDC consulting company that offers technology and professional services to clients wishing to adopt public cloud applications. The client I worked for was Yellow Pages and the project primarily involved Salesforce Marketing and Business Process Integration between Salesforce and Eloqua to manage leads.I also managed lead creation, lead assignment, and reassignment, lead conversion, and expiration in accordance with the integrated Eloqua lead management system. Administration of email-to-case, social media cases, web portals and other decision channels of customer service. Development of Custom objects, Page layouts, Custom tabs, Email Templates, and Console Components. Advanced development using Apex classes, triggers, and Visualforce pages.Capturing business requirements as part of requirement elicitation process and create the Business Requirement Document / Functional Specifications.Experience in creating the System Requirement Specification document, which provides the business process flows and Use Case modeling on the client’s requirement.Extensive knowledge of SOQL, creating dashboards and reports, and data management.

Hyderabad Area, India

Gathered system requirements for project development and created and reviewed project management documentations. I led the post-implementation team and focused on optimizing the output coupled with performance. Assisting CRM Implementation team in implementation activities and procedures.Working on implementations with the business analysts to help them in Business Process Re-engineering. Preparing design documents, functional analysis, gap analysis, and other related tasks to assist in implementation and support.

Nanodegr, Business Analytics

Certificate Of Business Analysis, Business Analysis

I have successfully completed the following courses towards Certificate of Business Analysis which involved extensive case-studies.

Mba, Finance

Bachelor'S Degree, Economics