Arya Dwi Pratama Putra Email & Phone Number

Jakarta, Id

Jakarta, Id

Jakarta Metropolitan Area

Job Description:● Organize, maintain, and manage all project documentation, including reports, contracts, drawings, and correspondence. Ensure data and documents meet procedural standards in terms of format, content, and location ● Ensure all documents are properly filed and accessible to the project team ● Maintain document control systems and procedures to track the flow and storage of documents ● Distribute documents to relevant parties as required, ensuring timely delivery ● Manage the distribution of documents both electronically and in hard copy ● Ensure that document distribution is consistent with project requirements and procedures ● Track the status of documents, ensuring that they are reviewed and approved by the appropriate parties ● Monitor document versions to ensure the latest versions are in use and correctly archived ● Ensure all documentation complies with company and project standards ● Assist in audits and ensure that all documentation is accurate and up to date ● Provide administrative support to the project team related to document control ● Assist in the preparation and formatting of documents as required ● Coordinate with various departments to ensure document control processes are followed

Jakarta Metropolitan Area

Job Description:● Reviewing and checking the documents and information from registrants● Ensure data and documents meet procedural standards in terms of format, content, and location● Communicate with registrants via email and/or phone to confirm the legitimacy of data and documents● Identify and flag suspicious data and documents submitted by registrants● Alert and initiate investigations for potential fraud or malicious activities● Verify fraud indicators on the platform, such as fake users or orders● Offer prompt feedback on identified issues and provide professional insights

Jakarta Metropolitan Area

Job Description:● Maintain student records, update files and participant information as needed, and assist with tracking as necessary● Respond to incoming enquiries and calls received locally at the reception● Assist the Academic Administration Manager and other administrative colleagues in collecting student attendance data● Handle and resolve escalated student cases● Review and process admission and student lifecycle transactions and related student administration activities and events● Contribute to the development and update of all information especially for Frequently Asked Questions (FAQ) to ensure accurate information and accurate and up-to-date information● Handle all enquiries courteously and effectively, whether received via email online, or telephone● Provide customer service by greeting students and visitors, answering incoming calls, and directing as needed

Jakarta Metropolitan Area

Job Description:● Supervise and review content to ensure each advert meets site standards● Provide good customer service solutions to users● Liaise with Product Team to ensure proper content of the Admin Dashboard site

Jakarta Metropolitan Area

Job Description:● Handle and ensure proper and accurate customer service (calls, enquiries, requests, complaints)● Provide administrative support effectively & efficiently (collecting & inputting data, collating information & feedback)● Report to the Admissions Manager and liaise with the Admissions Team and other departments● Perform other work-related tasks and ad hoc projects assigned by supervisor