- Developed and implemented B2B marketing strategies to generate leads for renewable energy solutions- Presented renewable energy offerings and value propositions to potential clients through sales meetings- Followed up on leads and inquiries, provided accurate information, and overcame objections to close sales- Managed and nurtured relationships with existing clients, ensured high levels of customer satisfaction- Coordinated with external agencies and freelancers to execute initiatives and ensure timely project delivery

- Lead the meticulous planning of innovative decor concepts to create an enchanting ambiance for the event.- Oversaw the entire decoration process and collaborated closely with vendors, event organizers, etc.- Ensured that the decorations resonated with the theme and created a memorable experience for attendees.

- Managed daily operations, including customer service and finance activities, and implemented improvements as needed.- Coordinated with other business verticals such as Marketing, Logistics, Procurement, and Projects to streamline operations.- Monitored construction and renovation projects to ensure compliance with plan requirements and health and safety standards.- Identified opportunities for cost savings and recommended policy or process changes as needed.- Prepared and reviewed departmental, maintenance, and other recurring schedules and reports to ensure accuracy and efficiency.

- Provided enterprise-level assistance and after-sales support to clients utilizing VoIP Telephony solutions from Acefone and The Real PBX at RTDS.- Addressed technical queries, analyzed, diagnosed, and resolved issues in VoIP Telephony systems.- Conducted troubleshooting of IP Telephony Systems, SIP Configuration, IP Phones, Softphones, IVR, forwarding campaigns, and call queues.- Gathered user feedback to enhance product and solution offerings, collaborating with Development and Product Management Teams.- Supported the Onboarding Team in delivering optimal solutions to enterprise-level clients.

- Orchestrated website and UI enhancements through cross-departmental collaboration, enhancing user experience on multiple platforms.- Led iterative A/B testing initiatives to optimize website functionality and design, resulting in increased engagement and conversion rates.- Streamlined website maintenance processes, ensuring consistent visual appeal and performance across diverse platforms.

- Assisted in the design and enhancement of products to improve UI offered by the company's client software.- Coordinated closely with the design and development teams to track progress on their assigned tasks effectively.- Recommended innovative ideas and strategies to enhance customer relationship and onboard new clients.