Aryan Thulkanam Email & Phone Number

A highly skilled and experienced Service Desk Engineer with expertise in running traces on MTR and Grafana. Proficient in utilizing Zendesk for effective ticket management and customer support, ensuring a seamless user experience. Fluent in Active Directory, enabling efficient user management and support within organizational environments. Known for being hardworking, self-motivated, and dedicated to achieving excellence in all tasks undertaken.With a strong ability to troubleshoot and resolve technical issues, I am passionate about staying updated with the latest technologies in the IT landscape. My adaptability and quick learning skills have allowed me to effectively utilize various tools and methodologies to deliver innovative solutions that enhance operational efficiency. I possess a solid understanding of IT service management principles and consistently strive to provide exceptional support to users.