Aryan Yadav Email and Phone Number

Results-driven and customer-focused professional with a strong background in customer support/relations and inbound/outbound sales. Experienced in providing exceptional service, building relationships, and achieving sales targets in US process environments. Proven ability to communicate effectively, solve problems, and contribute to team success. Seeking new opportunities to leverage skills and experience to drive customer satisfaction and sales growth.Experience:Customer Support/Relations Specialist | TSG Solutions | 2019-2020• Handled a high volume of customer inquiries, providing prompt and accurate responses to resolve issues and ensure customer satisfaction.• Built and maintained strong relationships with customers, earning a reputation for exceptional service and personalized attention.• Collaborated closely with cross-functional teams to address complex customer concerns and escalate issues as needed.• Consistently achieved or exceeded monthly performance targets, including response time, customer satisfaction ratings, and first-call resolution.Senior Sales Representative | Ocean Clicks| 2022- Present • Conducted outbound sales calls to potential customers, effectively presenting product features and benefits to drive interest and close sales.• Prospected and qualified leads, maintaining a robust pipeline and consistently meeting or surpassing sales targets.• Negotiated pricing and contract terms, leveraging strong communication and persuasion skills to secure new business.• Collaborated with the sales team to develop and implement strategies for market expansion and customer acquisition.Education: Bachelor of Arts in Business Administration | University Name | Graduation YearSkills:• Customer Support and Relationship Management• Inbound and Outbound Sales• Effective Communication• Problem Solving• Customer Needs Assessment• Sales Forecasting and Target Achievement• Team Collaboration• CRM Software (e.g., Salesforce)• Microsoft Office Suite• Time Management