• Proficient in analyzing data and creating various dashboards to make visual representation of data from database • Utilized Microsoft Excel to generate detailed reports, maintaining accurate records of activities, expenses, and other pertinent information. • Efficiently managed phone and email communications, directing inquiries to the appropriate staff members. Scheduled appointments, meetings, and events, ensuring effective coordination for staff and clients.• Maintained comprehensive physical and digital files, including client contracts, employee records, and incident reports, showcasing strong organizational capabilities.• Delivered exceptional customer service by promptly addressing inquiries and resolving issues, highlighting effective problem-solving and interpersonal skills.