Aryana Sutton Email & Phone Number

Washington, District Of Columbia, United States

Through my role as a Customer Support Associate on the Subscriber Management Services team, I assist Groundswell in expanding access to clean energy to underserved groups. Within my role, I engage directly with communities to guide low-to-moderate income households in enrolling in both Groundswell's SharePower community solar program and the Department of Energy and Environment's DC Solar for All program in order for them to receive assistance on their electric bills each month and experience lower energy burdens. Additionally, I work on developing our community engagement processes for customers and partners, event planning, subscriber acquisition and retention, data management, and reporting for Groundswell’s various community solar projects. I have also led out the development of Groundswell's in-house Customer Support center to offer Spanish assistance ensuring our services are widely accessible. Our team manages a subscriber base of over 5,000 DC and MD residents and I initiate direct outreach to individual subscribers every day to offer support, spread awareness of our programming, and grow the amount of communities we can positively impact.

Dayton, Ohio, United States

As a guest services manager, I assist in our work accommodating regular guests and overseeing new registrations for families whose children are in the NICU at both Miami Valley and Dayton Children's hospitals. I provide support to families in distress by practicing hospitality and welcoming them to use the Family Room's various services including toiletry and food items, kitchen, laundry services, showers, and lounge areas. I am responsible for maintaining these spaces clean and organized and ensuring guests and activities in the space are logged on our computer system.

Dayton, Ohio, United States

As a Pro Shop Associate, I practice multitasking for the duration of each shift by answering phone calls to schedule tee times and answer questions, handling situations happening on the golf course, operating the register, assisting customers, and keeping merchandise stocked in the Pro Shop. I also assist in our sales of annual passes and in establishing and maintaining good relationships with our predominantly senior customer and staff demographic.

Dayton, Ohio, United States

As an interpreter, I ensure smooth communication and mutual understanding by translating for native Spanish-speaking clients and medical professionals. Currently, I attend training sessions with professional interpreters to improve my own familiarity and navigation for interpreting in various types of medical appointments across the Dayton Metropolitan Area.

Dayton, Ohio, United States

For a graduate level Grant Writing Course at UD, I researched and identified funders in order to write a grant proposal applying for a $7,500 Greenlight Grant from the Dayton Foundation for the Greater Dayton LGBT Center to expand its educational programming. I first toured the center and received a briefing from the organization's Executive Director on the various support and health services they offer gender and sexual minorities in the Dayton Area. I then thoroughly articulated their needs, the indispensable resources they offer the community, and a detailed plan of action for the program they are seeking funding for.

Washington, District Of Columbia, United States

As an Intern for We-Empower Inc. based in Washington, D.C., I had the opportunity to assist the organization in developing a project for alleviating food insecurity and malnutrition in Nepal. I conducted research on goat farming and how it reduces the environmental impact regularly imposed by other livestock production, as well as background research focused on the importance of animal source foods being incorporated into the diets of vulnerable communities in order to ensure healthy development. To apply for funding from USAID for the implementation of this project, I also contributed technical writing to the grant proposal process. Additionally, I orchestrated meetings and strategies with other team members, while consistently meeting deadlines when reporting to We-Empower Inc.'s CEO and other partner organizations.

Dayton, Ohio Area

As an Associate for IACT, I worked in the student office using online software to process and approve reservations for classes and events to be held in our ArtStreet building. On a daily basis, I would interact with guests when providing guidance and faculty support whether it was for directional assistance or technical troubleshooting. I also regularly collaborated with my bosses and colleagues on developing the interior design of our classrooms & studio spaces, as well as contributing to building maintenance. Additionally, I was on the Communications committee working on bettering the marketing strategy for the IACT program through various social media platforms. I monitored and maintained documented progress on my individual assignments through Trello.

Dayton, Ohio Area

As an Assistant Golf Coach, I assisted in running the golf programs for both the Women's and Men's golf teams at Chaminade Julienne Catholic High School. During practices, I helped high school students to improve their swings on the driving range, taught better approaches on chipping and putting greens, and organized 9 hole practice rounds. I would also attend matches and tournaments against other schools to communicate with other coaches and ensure smooth gameplay.

Dayton, Ohio Area

As a Customer Service Representative, I worked in the drive-thru taking orders and operating the window, I worked the cash register at the front counter, and I did food preparation and cleaning every shift.

Graduate Certificate, Public Administration - Nonprofit And Community Leadership

Bachelor Of Arts - Ba, International/Global Studies, Senior

Activities and Societies: Co-Founder of Gamma Phi Omega International Sorority Inc. at UD, Member of Sigma Iota Rho International Studies.

Summer Class, Economies In Transition

Education record

Activities and Societies: Varsity Golf Team Member for 4 years, Graduated in the Honors Society, Language Club