Demonstrated complete ownership throughout the creation of impactful features and integrations within the platform which collectively led to a remarkable 20% increase in revenue.. Notable contributions include, a substantial increase in document scanner size limit from 2 to 25 MB, development of a streamlined sitemap extraction and bulk training process.Diagnosed and resolved critical production issues and bugs, resulting in a substantial reduction in downtime. Made use of advanced logging services for debugging, utilizing tools such as Grafana, Kibana, Datadog, and AWS services like EC2, ECS, and EBS server logs.Managed team releases and orchestrated server branch deployments efficiently using AWS Code Pipeline.Voluntarily participated in numerous customer calls, demonstrating a strong commitment to addressing customer and support queries. Successfully resolved a significant number of inquiries, leading to increased customer satisfaction and fostering positive relationships with clients.

Spearheaded efforts to enhance website speed and performance, implementing optimizations in the code and successfully reducing website load time by 15%, resulting in an improved user experience.Started working on backend development, proactively fixing backend bugs, and becoming proficient in debugging processes, contributing to a significant decrease in production bugs.Leveraged services like Metabase to analyze and interpret data from the database, formulating and executing SQL queries to fetch crucial information. Gained proficiency in database management tools such as MySQL Workbench and MongoDB Atlas, actively contributing to the development and maintenance of robust data storage systems.