Arya Ridho Fitranda Email & Phone Number

The Complete Banker by CIMB Niaga is a two-year development program that offers trainees a hollistic overview of the banking industry, with exposure to Retail banking, Wholesale banking and Data Digital Design (3d).1st Rotation : Retail BankingRole: Collection Performance Management & Strategy Specialist (Project Manager)• Formulate and implement initiative to improve application process for Covid19 Restructure by shifting customer touchpoint from application via email to application via Microsite2nd Rotation : Wholesale BankingRole: Treasury Business Development & Strategic Officer (Project Manager)• Create promotion campaigns for FX and Bonds in OCTO Mobile• Recommend and implement Search Engine Optimization (SEO) strategy through keyword & image optimization• Responsible for partnership with digital marketing agency as part of an effort to increase e-channel awareness3rd Rotation : Digital Data DesignRole: Digital Banking, Branchless & Partnership (Project Manager)• Drive and oversee 2 (two) projects related to CX enablement through digitalization of banking services: Video Banking & Cash Pickup / Cash Delivery service implementation in Mobile & internet Banking• Designed UI & UX for both projects4th Rotation : Decision Management and Advanced AnalyticsRole: Non-Retail Analytics Specialist (Data Analyst)• Devise and identify cross sell / upsell opportunities for business banking products (lending & trade) through customer profiling and leads generation (SAS & SQL server based)• Analyze and visualize CIMB Niaga’s Business Banking Ecosystem to identify value chain (Supplier & Distributor Financing) opportunities (Tableau based) Achievements:• Outstanding Performance Recognition Awards (OPeRA) 2020 - Innovation Category | Winner (out of ~500 participants)

Bachelor'S Degree, Business Administration And Management

Exchange Student, International Business And Management Studies (Ibms Progrmame)