Arya Tayebi Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Analyzed, researched, and resolved complex Salesforce requests serving a variety of internal stakeholders across multiple ERP systems within the Customer Data Governance Office (CDGO).• Reviewed and processed over 3,000 customer data change requests and consistently exceeded service level and quality percentage thresholds.• Trained and led a team of three analysts regarding the standards and procedures exclusively in the Medical division of Stryker.

Washington D.C. Metro Area

During my time at IMG-Crown Energy Services, I provided quality analysis, data analysis and survey collection support to the U.S. Department of Energy's Office of Electricity, Renewables & Uranium Statistics (ERUS) program on-site at DOE headquarters in Washington, DC.• Prepared and presented presentations and large-scale analytic projects to senior managers and federal clients in energy-related subject matter including: Renewable Energy, Batteries & Energy Storage, Concentrated Solar Power and Distributed Energy Resources.• Managed hiring and training of junior data analysts in compliance with strict publication schedule required by federal client.• Conducted weekly Quality Assurance review of operational data of over 2,600 electric power plants submitted monthly by utilizing MS Access and SAS Enterprise Guide.• Directed federal staff on necessary updates to EIA-923 Instructions improving scope and detail of provided survey data.

Washington D.C.

• Analyzed and reviewed data collected via monthly and annual electricity surveys.• Verified reported data by communicating with plant operators, asset managers, engineers, and accountants within reporting entities, ensuring values were in accordance with survey guidelines.• Developed Standard Operating Procedure, reducing time to collect and process data entries by 75% and improving consistency and accuracy of monthly submissions.• Developed deep understanding of energy markets, specifically with respect to fuel costs and characteristics, electricity pricing and the effects on electricity generation across the U.S.• Ensured the timely delivery of accurate data to be published in the Electric Power Monthly, Annual Energy Outlook, Electric Power Annual and Today in Energy. Publications that are key resources for government research, industry markets and the basis for short-term and long-term forecasts.

Rockville, Md

Worked as a subcontractor for local utility: Potomac Electric Power Company (PEPCO) promoting building and energy efficiency in homes across the state of Maryland.• Performed Quick Home Energy Checkups and in-depth energy audits in accordance with Maryland Utilities’ energy efficiency program guidelines.• Evaluated lighting, general appliances, HVAC units, water measures, and electronics for energy efficiency upgrades or modifications.• Helped develop reports based on home evaluations detailing energy & cost-efficient plans of actions.• Presented reports to customers to effectively communicate technical information in a way that can be used to address energy efficiency needs.• Educated residents about programs provided by state, local governments and utility companies that help offset the costs of energy efficiency upgrades.• Worked with all levels of management to resolve issues and create a collaborative work environment.• Maintained quality assurance by addressing customer concerns and questions in regard to program expectations and implementation.

Annapolis, Md

• Coordinated campaign activities of Maryland-based environmental organizations. • Assisted in development of messaging, communications, and campaign strategy. • Worked with General Assembly by conducting outreach to legislators and attending hearings. • Learned database service such as thedatabank.com. • Helped to organize and set up events designed to assist local environmental groups

Annapolis, Md