Alexis Stanley Email and Phone Number

- Reduced average ticket resolution time by 30% through effective troubleshootingand streamlined processes.- Trained precinct officials and end-users on proper device use, increasing userproductivity and reducing support requests by 15%.- Assisted in setting up and maintaining 8 election sites, guaranteeing securevoting operations by configuring printers, scanners, and network connections,contributing to a flawless voting experience for over 30,000 voters.- Provided technical support to users within the organization by assisting withhardware/software, network issues, maintaining systems and applications, andtroubleshooting in-person and via Remote Desktop.- Played a key role in ensuring that technology functions smoothly for both usersand precinct officials during general and primary elections.

- Maintained various software applications (Oracle, MySQL, Power BI) to enhancebusiness processes and operational efficiency within Wells Fargo.- Collaborated closely with cross-functional teams, including project managersand other engineers, to design, test, and deploy software solutions that meetbusiness requirements.- Resolved technical issues promptly, ensuring software applications functionedcorrectly and met performance standards set by the company.