During my sabbatical, taken for health reasons, I focused on both recovery and personal growth. This time allowed me to enhance my skills and acquire new technical knowledge, ensuring my professional development continued uninterrupted.Key Achievements:Technical Skills Enhancement:Mastered data analytics tools such as SQL and Python.Completed advanced courses in cybersecurity and risk management.Professional Development:Engaged in continuous learning through… Show more During my sabbatical, taken for health reasons, I focused on both recovery and personal growth. This time allowed me to enhance my skills and acquire new technical knowledge, ensuring my professional development continued uninterrupted.Key Achievements:Technical Skills Enhancement:Mastered data analytics tools such as SQL and Python.Completed advanced courses in cybersecurity and risk management.Professional Development:Engaged in continuous learning through online courses and workshops.Gained certifications in project management and business analysis.Consulting Experience:Started a consulting business, providing services in Taxation and Mortgage lending .International Exposure:Worked on an international project, collaborating with diverse teams to deliver impactful results.Networking and Collaboration:Built a network of professionals across various industries, fostering collaborative opportunities.This sabbatical has significantly broadened my perspective, equipped me with new skills, and prepared me to tackle future challenges with renewed vigor and resilience. Show less

Collaborated with the credit monitoring team to facilitate client credit needs within regulations, ensuring compliance and expedited loan dispersal, resulting in a 20% increase in revenue flow and a 15% improvement in client satisfaction.Conducted thorough analysis of business requirements and associated risks, delivering qualitative and effective asset and portfolio management services to clients, enhancing service quality by 25% and increasing client trust by 30%.Enhanced personal and… Show more Collaborated with the credit monitoring team to facilitate client credit needs within regulations, ensuring compliance and expedited loan dispersal, resulting in a 20% increase in revenue flow and a 15% improvement in client satisfaction.Conducted thorough analysis of business requirements and associated risks, delivering qualitative and effective asset and portfolio management services to clients, enhancing service quality by 25% and increasing client trust by 30%.Enhanced personal and team profiles by successfully acquiring HNW Customers through direct and cross-sales efforts, boosting revenue by 35% and expanding the client base by 40%.Diligently scrutinized Balance Sheet and Profit & Loss accounts at both branch and corporate headoffice levels, achieving statement integrity and assisting departments in balancing their budgets and meeting financial goals, leading to a 50% improvement in financial accuracy and a 20% increase in operational efficiency. Implemented a streamlined response process by reducing response times by 25%. Improved project planning accuracy by evaluating comprehensive risk, cost, and resource requirements, leading to a 15% reduction in project overruns and Streamlined project schedulesLeveraged expertise to identify and mitigate financial risks, contributing to a 10% increase in revenue through better-informed decision-making by changing the basis points according to inflation.Improved customer profiling accuracy, leading to a 25% increase in csat scores.Maintained data integrity and security by efficiently managing privileged access to critical software and servers, reducing data errors by 20% and streamlining data upload and download processesOptimized export and import transactions, resulting in a 15% increase in successful trade deals and client satisfactionImproved report accuracy and comprehensiveness, resulting in a 20% enhancement in compliance and audit processes and automated parts of the report generation process. Show less

Handling Order to Cash Domain Implemented streamlined invoicing processes, resulting in a 20% reduction in payment cycle times and improved cash flow for the organization. Improved billing accuracy by resulting in increased revenue from billable hours and leading to a decrease in billing errorsand enhanced client satisfaction.Enhanced project management by accurately tracking billable hours per person, leading to reduction in billing errors.Streamlined payment reconciliation… Show more Handling Order to Cash Domain Implemented streamlined invoicing processes, resulting in a 20% reduction in payment cycle times and improved cash flow for the organization. Improved billing accuracy by resulting in increased revenue from billable hours and leading to a decrease in billing errorsand enhanced client satisfaction.Enhanced project management by accurately tracking billable hours per person, leading to reduction in billing errors.Streamlined payment reconciliation processes, reducing payment delays and improving cash flowAutomated invoice reconciliation tasks and allowing for more focus on strategic financial activitiesEnsured timely and accurate financial reporting, resulting in an improvement in audit readiness and complianceOptimized project budgeting processes, leading to increase in project profitability through accurate cost estimationExecutes client transactions and attends to the transactions, verifies basic information, and closes customer query/issue as per defined SOP /parameters prescribed; Ensures appropriate documentation of the upshot from the last transaction on the clients’ accounts as per the prescribed format. In order to meet quality standards.Executes transactions as per prescribed guidelines and timelines such as verifying documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order management depending on the process(the nature of the transaction would depend on the process) in order to meet SLA targets.Resolves individual cases that need re-work in order to ensure high C-Sat/NPS score from the end user.Sharing knowledge and experience in order to facilitate capture of tacit knowledge to promote productivity Show less