In my current role, I am responsible for conducting client assessments and overseeing new client onboarding processes. I lead strategic planning and development initiatives, ensuring alignment with organizational goals. My role involves personnel development, providing mentorship and professional coaching to team members, and effectively handling escalated issues to maintain smooth operations. I manage client relationships, prioritize client satisfaction, and often fill in as Director during absences. Additionally, I act as a Program Manager for future regions, leveraging my expertise to drive growth and success.

Manage employees in the Instructor and Lead Instructor roles. Perform assessments with clients and families to determine a cohesive fit with the organization. Assemble Individual Support Plans based on client needs and goals. Responsible for the timely completion and submission of funding documents. Artfully matching and switching instructors with clients. Coordination of all hours, available funding, and schedules of my instructor team.

Managed a team of instructors who provide SLS services to Adults with Disabilities Responsible for updating, maintaining, and maximizing Schedules for Instructor hours Attend monthly IPP's and present updated goals with clients, families and instructors to Funding agentsFacilitate monthly meetings with team of Instructors and provide as-needed direction and reorientation of goals

Skills in all aspects of running a private business Excellent direction taking Importance of working independentlyDeveloped skills working and getting along with a variety of personalities and professionals

Developed clear communication skills through collaboration with teachers, aids, and parents.Through thorough knowledge of goals, abilities, able to actively participate and contribute ideas to the Individualized Education Program. Ability to maintain principles of confidentiality.Gained skills in modifying a mainstream curriculum class work to match my students interests and current abilities.Keen sensitivity needed for connecting with children on the spectrum.

Responsible for keeping participants and staff members safe Experience working with diverse populations with differing disabilitiesAbility to act quickly, calmly, and decisively Trained in Therapeutic Crisis intervention Trained new staff members: role of a staff member, and strategies for handling challenging behaviors

Founded private general labor business of 1-5 employees.Hired employees; devised and implemented employee training process.Managed business operations, scheduling and oversaw quality control of work.Became skillful at evaluating and making accurate job estimates.

Polished interpersonal skills to provide outstanding customer service.Thorough and accurate knowledge of inventory, store organization and layout.Collaborated with colleagues to improve efficiency of operations.Responsible for large money transaction accuracy, credit card transactions.

As the sole on-site employee during shifts, oversaw all gym operations.Managed front desk operations; answered phone inquiries, handled monetary transactions and assisted clientele.Instructed customers in proper equipment usage and familiarized new members with the facilities.Responsible for maintaining cleanliness of building and equipment.