Asaad Bakheet Email & Phone Number

Riyadh, Saudi Arabia

Abhā, 'Asir, Saudi Arabia

Abha Governorate, Saudi Arabia

• Providing high level support to ABHA Education Network setup and infrastructure.• Diagnosing and resolving faults with network infrastructure based on Cisco technologies, and maintainingrouting, SP-related network operating properly.• Troubleshooting escalated issues from level 1 support in a methodical manner to investigate and resolve the problem.• Troubleshooting, configuring, and upgrading Cisco Routers, switches and firewalls for ABHA Education Network.• Visiting ABHA Network Sites (Schools, Educational Centers) to provide the needed network support as needed.• Receiving End Users calls and emails and answering their inquiries,and resolving their issuesin a timely manner.• Carrying out preventive network maintenance activities and implementing maintenance as scheduled.• Following up with service provides regarding outstanding issues with ABHA Education network support.• Prepares users by designing and conducting training programs, providing references and support.• Protects organization's value by keeping information condential.

Abhā, 'Asir, Saudi Arabia

Implementing, configuring ,troubleshooting and Support all Cisco Devices switches 2900,3500,3700,3800 access switch and 4500 distribution and the knowledge vlan, DHCP, Upgrading IOS 6500 Core Switch L2 security and L3 1900, 2600, 3600 series and routing like static and dynamic routing and remote support ,VPN and any related technology, Call manager server 11.5 administration add, modify IP phone.

Riyadh, Riyadh Region, Saudi Arabia

• Installing and configuring windows server 2012.• Configure and Manage Active Directory for windows server 2012.• Managing and Troubleshooting other server such as DNS server and DHCP server in windows server 2012.• Responsible for generating and maintaining operating systems.• Kaspersky administration kits server.• Installing and configuring Exchange server 2013.• Configuring, managing, Troubleshooting VMware vSphere 5.5.• Designing and maintaining LAN and WAN networking.• Configuring and maintaining and monitoring Cisco switches and Routers.• Wireless network hardware and software installation.• Remote troubleshooting with end users via email and Phone.

Khartoum, Sudan

• Maintain daily performance of computer systems.• Respond to email messages for end users seeking help.• Installing, maintenance, and repair computer hardware and software.• Install computer peripherals for users.• Resolve technical problems with (LAN) networks.• Support print quality and print networking issues.• Trained users in the proper use of hardware or software.