-Accountable for day-to-day management and oversight of HR Service Delivery (HRSD) across the country, driving seamless operational execution and aligning “core” people services to deliver outstanding customer experience and create capacity for HR to drive business performance-The accountabilities of the role span: (i) strategy (ii) operations management (including payroll, pensions and benefits administration) (iii) service delivery optimisation (iv) policy and process development… Show more -Accountable for day-to-day management and oversight of HR Service Delivery (HRSD) across the country, driving seamless operational execution and aligning “core” people services to deliver outstanding customer experience and create capacity for HR to drive business performance-The accountabilities of the role span: (i) strategy (ii) operations management (including payroll, pensions and benefits administration) (iii) service delivery optimisation (iv) policy and process development, deployment and management (v) HR risk, governance and compliance (vi) HR budget management (vii) vendor management (viii) people management -Key measures include the achievement of:-Operational targets and KPIs (time, cost, quality, governance)-Budget and people objectives-Compliance with regulatory requirements and internal policies, procedures, limits and other controls -Well controlled or acceptable audit results Show less

Looking after all the HR functions in generalist role. Had Developed and Implemented H.R Manual, which covers all the policies & procedures, related to Personnel functions Developed and Implemented Performance Appraisal System of the Company, Conducts Training Need Assessment and prepares Training Budget on Annual bases, Ensures that relevant Training is provided to all Employees as per TNA. Looking after the health insurance & group insurance Matters of the Company, Developed… Show more Looking after all the HR functions in generalist role. Had Developed and Implemented H.R Manual, which covers all the policies & procedures, related to Personnel functions Developed and Implemented Performance Appraisal System of the Company, Conducts Training Need Assessment and prepares Training Budget on Annual bases, Ensures that relevant Training is provided to all Employees as per TNA. Looking after the health insurance & group insurance Matters of the Company, Developed and Implemented SA-8000 Social Accountability System for the welfare of all the personnel working in the Company. Besides working as Head of Human Resources Department I am also looking after Quality & Environmental Management System, Internal Auditing (ISO-9000), and Business Process Re-Engineering & Change Management System. Show less