• Responsible for branch Revenues and Expenses and maintaining Compliance Standards.• Leading a team of efficient Customer Services Officers/Tellers in order to serve more customers and enhance customer base.• Managing daily operations and maintaining adequate cash flows of Foreign and local currencies.• Serving all the market segments such as Corporate and Retail remittances, Foreign exchange sale/purchase, WPS accounts opening and Salary payments.• Compliance review of daily transactions under regulations of Central Bank of UAE and international regulating bodies and reporting STRs if required.• Preparing business analysis and forecast reports for management review.

• Prominent management position accountable for soliciting business accounts and maintaining compliance standards set by Central Bank and international regulatory bodies.• Maintaining customers multi currency accounts.• Revaluation of stock and forex deals on weekly basis.• Daily reconciliations of account receivables and ensure balancing.• Followups of account receivables and accounts payables.• Daily reconciliations of bank accounts.• Funds allocation in respective bank accounts to process customer payments.• Independently handling treasury operations in respect of planning and making forex deals with bank's treasury to ensure funds availability in correspondent bank respective currency accounts.• Internal audit and liaison with external auditors.• Risk based profiling of customers and offer financial services which best match their needs and our compliance requirements simultaneously.• Developing and maintaining correspondent banking relationships.• Offering competitive rates in order to attract high value customers.• Managing a team of skilled officers responsible for SWIFT payments processing and through API (interfaces) developed for individual local and foreign banks.• Train staff to use SWIFT, Banker’s Almanac, World Check and respective bank’s APIs to ensure proficiency and regulatory compliance of all the payments.

Looking after branch customers in respect of account opening and their day to day service related concerns. My core job description includes:1. Facilitating walk-in customers by providing best solutions for their deposits, investments and / or financing needs in liaison with SME, Corporate Credits and International Trade departments.2. Processing / Issuing OD limits against cash and liquid asset collaterals.3. Keeping track of day to day transactions in accordance with the central bank prudential regulations for KYC/CDD and AML.4. Handling customer correspondence, issuing bank statements and other bank letters. Introducing new customers and deposit mobilization.

Looking after Card Center operations and sales. My core job description includes:1. Directly supervising a full-fledged center comprising of customer service, operations, sales, collection and recovery departments.2. Target distribution among team members and contributing their efforts by designing Sales presentations. Analyzing applicant credentials to recommend their credit limits for final approval of Country head office.