Efficiently managed administrative tasks to facilitate seamless operations within the telecom industry. Coordinated documentation and order processing, ensuring accuracy and adherence to timelines. Collaborated with cross-functional teams, fostering effective communication and streamlining workflows. Conducted data entry, maintained databases, and played a key role in resolving customer and internal inquiries. Contributed to the overall efficiency and organization of back-office functions.

• Managed and coordinated inbound and outbound shipments, ensuring accurate tracking and timely delivery, utilizing Warehouse Management System (WMS) and Transportation Management System (TMS) to optimize logistics operations.• Conducted inventory control activities, including cycle counts, stock replenishment, and order fulfillment, while adhering to quality standards and utilizing barcode scanning technology for efficient tracking and accuracy.• Collaborated with cross-functional teams, such as customer service, procurement, and fulfillment, to ensure seamless order processing, resolve any shipping or inventory discrepancies, and maintain high levels of customer satisfaction.

1. Conduct regular cycle counts of inventory items using inventory management systems to ensure accuracy and integrity of stock levels.2. Investigate and resolve discrepancies between physical inventory counts and system records, implementing corrective actions to address inventory inaccuracies.3. Collaborate with cross-functional teams, such as procurement and logistics, and generate reports to assess inventory accuracy, identify areas for improvement, and contribute to process enhancements.

• Customer service: Exceptional customer service, problem resolution, customer complaints, customer needs.• Sales: Upselling, cross-selling, revenue, sales targets• Cash handling: Cash registers, transactions, accuracy• Merchandising: Sales floor, shelves, product presentation, organization.• Team collaboration: Team members, sales targets, positive atmosphere.