Md. Asaduzzaman Anas Email & Phone Number

Dhaka, Bangladesh

 Efficient in working closely with teams to ensure high-quality and timely delivery of releases.  Excellent experience in documenting and automating the build and release process. Working experience in Git and Github. Working experience in Infrastructure automation using Ansible. Configuring the Docker containers and creating Dockerfile for different environments.  Working experience in MySQL configuration, backup & replication. Working experience in Nginx and Apache web servers. Ability to troubleshoot deployment issues. Good work experience in deploying and configuring processes and Implementation from the local QA environment to UAT and Production. Taking care of builds and deployments in local, staging, and production environments. Worked on monitoring tools like Prometheus and Grafana. Good knowledge in taking the backup using Nexus. Having knowledge to check the code quality plugin SonarQube.

Uday Tower, Level 12, 57 & 57/A, Gulshan Avenue, Dhaka-1212.

Duties/Responsibilities Working extensively with Mikrotik, OLT, and Switch. Working to a limited extent with Juniper & Cisco. Partner Network design, functionality, and operation. Extend technical support to LISP/CFB clients through remote and on-site troubleshooting. Coordinate with our SDE team, Support team and provide according to their issues on the client network. Communicate with NTTN & IIG Vendor when backbone & partners link down activity or any other ongoing issue. Internal Core Network monitoring like IIG status, Internal POP, Backbone link, etc.

Uday Tower, Level 12, 57 & 57/A, Gulshan Avenue, Dhaka-1212.

Duties/Responsibilities➢ Documenting Network Configuration & operational procedure.➢ Resolving network-related issues & in a timely manner.➢ Configure networking devices.➢ Mikrotik Configuration (Basic Configuration, Lisp Configuration, PPPoE, Firewall, LoadBalancing, Fail-over, Port forwarding, BW managing, Website Block, Hotspot, Tunneling{VPN, GRE,IP tunnel, Ipsec}).➢ Analysis of customer technical complaints on both LAN and WAN sides & find out the rootcause and provide a solution.➢ Respond to customers’ calls, and emails & act accordingly regarding issues.➢ Participate in a 24x7 call-out roster.

Dhanmondi, Dhaka, Bangladesh

Duties/Responsibilities➢ Install & configure the computer application & network devices (Router, Switch, ONU, etc.)➢ Monitor and maintain the system networks (LAN, WAN).➢ Maintain excellent and smooth communication with customers through web, email & phone channels.➢ Troubleshooting, Diagnosing, and resolving the issue.➢ Respond to customers’ calls, emails & act accordingly regarding issues.➢ Give physical support as per as customer’s requirement.➢ Troubleshooting & maintain computer hardware.

Mohakhali, Dhaka, Bangladesh

Duties/Responsibilities Performed GSM, UMTS, and LTE drive testing using TEMS software Performed handover tests, stationary DL/UL throughput test E911 call test as well as mobility and cluster drive performed IRAT and reselection test, ensuring neighbor sites are up. Attended to Customers' complaint analysis and resolutions. Performed stationary tests at the cell sites to check/verify the throughput (DL/UL). Drive Test & Optimization Includes Checking the Signal Strength and Quality of Service. Laptop maintenance and software installations for drive test use.