Asad Khanzada Email & Phone Number

Nooriabad, Pakistan

Duties,• Responsible for maintaining IT infrastructure, overseeing IT operations, and managing helpdesk services• Manage virtual machines physical servers & HCI cloud System.• Deployed and managed Active Directory (DC & ADC) as well as file server.• Provided support for Microsoft Active Directory, including managing group memberships, granting shared drive access, and configuring domain policies.• Deployed and managed an IP PBX server, handled SIP trunk management, and created and managed company extensions and DID's.• Administrator of Microsoft Office 365 workloads, including Exchange Online, SharePoint Online, and OneDrive for Business.• Troubleshoot Outlook issues administration of mailbox and user accounts.• Installed Windows OS on desktops, laptops, and servers. Also, installed and replaced computer hardware while ensuring compliance with safety legislation• Configuration and testing of any new Equipment hardware & software.• Deploy & manage network printer, scanner & live access machines.• Deploy & Manage Esxi virtual machines.• Implemented a system backup and disaster recovery plan the ensured data integrity without compromising organizational performance.• Creating, administering, and delivering technical guidance Troubleshooting the issues via ticketing system or remote session for users and resolving them in timely manner.

Karāchi, Sindh, Pakistan

Duties,• Conducting reviews and evaluations of organizational systems infrastructure, and advising on current and future hardware and software strategies and directions.• create disaster recovery (DR) plan of server through data backup and replication.• Rendering support and assistance in installing crucial security updates on servers.• Provide technical support by upgrading, configuration, as well as troubleshooting Email services, operating systems, Desktops, Laptops, software, hardware, printers, internet connectivity.• Conducting regular system backups and health assessments to determine their operational status, and taking preventive and corrective actions to ensure their smooth functioning.• Producing and scrutinizing technical documents such as procedural, instructional, and operational manuals.• Manage & Troubleshoot network peripherals devices such as routers, switches, firewalls.• Designing, coordinating, scheduling, and conducting training, workshops, group meetings, seminars, and development programs.• Providing remote administration and management of on-site equipment for customers, and addressing support inquiries via phone and email.• Interacting with management to introduced new technologies their benefit in business growth.• Aiding in problem-solving, diagnosing, testing, and resolving system-related problems and issues.• Examining network performance to determine if any modifications or adjustments are required.• Generating technical reports and specifications, and developing inventory systems for maintenance and record purposes.• Creating, administering, and delivering technical guidance Troubleshooting the issues via ticketing system or remote session for users and resolving them in timely manner as per agreed SLA.

Karāchi, Sindh, Pakistan

DutiesCreating, administering and delivering technical guidance Troubleshooting the issues via ticketing system or remote session for users and resolving them in timely manner as per agreed SLA.Manage & administering of HANA based SAP (ERP) systems. executing daily operational activities related to the SAP environment including object transport, configuration, operational SAP monitoring troubleshooting and error handling, performance and problem resolution.Conducting reviews and evaluations of organizational systems infrastructure, and advising on current and future hardware and software strategies and directions.create disaster recovery DR plan of server through data backup and replication.Rendering support and assistance in installing crucial security updates on servers.Provide technical support by upgrading, configuration, as well as troubleshooting Email services, operating systems, Desktops, Laptops, software, hardware, printers, internet connectivity.Conducting regular system backups and health assessments to determine their operational status & taking preventive and corrective actions to ensure their smooth functioning.Producing and scrutinizing technical documents such as procedural, instructional & operational manuals.Manage & Troubleshoot network peripherals devices such as routers, switches, firewalls.Designing, coordinating, scheduling, and conducting training, workshops, group meetings, seminars, and development programs.Providing remote administration and management of on-site equipment for customers, and addressing support inquiries via phone & email.Interacting with management to introduced new technologies their benefit in business growth.Aiding in problem-solving, diagnosing, testing, and resolving system related problems & issues.Examining network performance to determine if any modifications or adjustments are required.Generating technical reports & specifications, and developing inventory systems for maintenance & record purposes.

Pakistan

Jobs & Responsibilities• Supporting in the installation, integration, performance and maintenance for infrastructure and upgrades for the improvements to infrastructure operations.• Providing technical assistance to users and customers tech support calls.• Assisting customers through step-by-step process for troubleshooting hardware Related issues in desktops, Software, Hardware, Printers, Emails. • Providing support assistance in installing critical security updates on servers.• Troubleshooting the issues via remote session for users and resolving them in timely manner as per agreed SLA.• Performing periodical systems backups and health checks to determine their functional status and also performing preventive and corrective actions.• Installing, planning, configuring and troubleshooting network routers, switches.• Responsible for testing, identifying and resolving functionality error and problems in systems and ensured that systems are operating as per standard.• Performed upgrades and installed updates• Analyzing network performance to determine whether adjustments need to be made, involved in installation/assembly of new hardware, software & operating systems as well troubleshooting of desktop issues.• designing, Coordinating, scheduling, Conducting of ICT training, workshops, group meetings, seminars and development programs.• Create technical documentation like instructional and operational training manuals and materials and provide guidelines to staff members also maintain inventory systems for record purposes.• Remote administration and management of customer’s on-site equipment.• Answering support queries via phone/email.

Karachi, Pakistan

responsible for.• Install windows OS, on desktop, laptops.• Provide support windows OS, Mac (IOS) & windows server & network printer.• Install & replace computer hardware & complies with safety legislation. • Provide internal client system support in person. • Maintain IT Inventory & Equipment Logs.• Configuration and testing of any new Equipment hardware & software.• Create legal correspondences on MS office.

Pakistan

responsible for.• Install windows OS, on desktop, laptops.• Provide support windows OS, Mac (IOS) & windows server & network printer.• Install & replace computer hardware & complies with safety legislation. • Provide internal client system support in person. • Maintain IT Inventory & Equipment Logs.• Configuration and testing of any new Equipment hardware & software.• Create legal correspondences on MS office.