Asad Nadeem Email & Phone Number

United Arab Emirates

Meeting Customers, identifying their requirements in order to maintain good relation with them and assuring high quality of services to them.● Handling of day end operations on daily basis for tallying cash, draft and other allied products.● Change Currencies of different countries against Dirham or vice versa (Sales/Purchase). And aiming at highest profit on every transaction by varying the rates.● Process Remittance e.g. Bank Transfer/Cash Payout (Western Union/Express Money)● Process Corporate Transactions for corporate customers.● Process transactions related Credit Card, Utility Bill Payments, Tickets etc● Salary disbursal through SMART PAY SOLUTIONS with the directives of UAE Ministry of Labor and Wages Protection System (WPS).● Educating the customers about the benefits of new products introduced into the market by the company (Cross Selling).● Resolve customer complaints if they have any (Credit Status Inquiries/Cancellation).● Maintain Cash in morning and tally at the day end.● Supervision of customer related issues & complaints

Dubai, United Arab Emirates

• Providing excellent customer service at branch customer• Attending customers for all business transactions at the counter.• Attending customers for making Remittance, currency exchange.• Giving information to customer about different modes oftransaction, rates for different transaction/prices.• To perform a role of marketing & sales executive during off-peakbusiness hours.• To make sure that all the required tools are available in the branchand inform the BM or the concerned department for the same. eg.,flyers, posters, forms etc.• Prepare End of day report & cash reconciliation.• To contribute towards branch business development.

Dubai, United Arab Emirates

Set goals for performance and deadlines in ways that comply with company’s plansand vision and communicate them to subordinates.Organize workflow and ensure that employees understand their duties or delegatedtask.Monitor employee productivity and provide constructive feedback and coaching.Receive complaints and resolve problems.Maintain timekeeping and personnel records.Pass on information from upper management to employees and vice versa.Prepare and submit performance reports.Decide on reward and promotion based on performance.Hire and train new employees.Ensure adherence to legal and company policies and procedures and undertakedisciplinary actions if the need arises..

Dubai, United Arab Emirates

‌• Demonstrated and instructed customers how to use the products in the outlet.‌• Maintained an active approach to merchandising, product display, stock control and quality control.‌• Handled all customer complaints with understanding and a satisfying resolution.‌• Developed and maintained client relationships to drive and deliver sales and increase client retention.‌• Prepared and managed store floor and in charge of opening as well as closing the outlet. ‌• Received, displayed and maintained adequate quantities of stocks at all times. ‌• Contacted VIP client about new launches and new arrivals. ‌• Explained the clients about the Exchange and Return policies. ‌• Kept and updates records of good received and issued. ‌• Received payment as per POS procedures and Store Manual

Lahore

I managed a complete call center as being the Floor Manager by leading a team of 35 TSRs.The team was designated to reach through out the UK to sell out Postpaid Corporate Cellular Contracts , the networks included 3G , Orange , Vodafone , T Mobiles , and O2 networks.I managed all the back end issues related within the BPO.Job duties also included maintaining the Customer / Client record.Contribute the initial hiring and selecting process of the front line.I was given the duty of coordinating with the Top Management to resolve issues.Also outsourced a campaign by the name of " GREEN AUSTRALIA' targeted to meet the upcoming future power issue within Australia .

Lahore

The major products at Impreso were export quality Home Textiles (Bed SheetsSingle/Double , Sofa Cover , Table runners , Curtains , Table Cloths)Impreso was one of the very first Home Textile brands in Pakistan and I got anopportunity to build up my own Sales & Marketing team and was also providedwith open vision and free mind to guide and lead the team to achieve and set myself calculated sales targets as per the market potential.‌• Identification and segregation of potential market segments.‌• Revenue generation through new account development.‌• Develop market strategies to compete with other companies in the business.‌• Responsible for negotiations , maintaining relationships.‌• Coordinating and controlling Vendors/Agencies.‌• Training the Sales team.

Lahore

‌• D.S Textile is into the Knitting manufacturing business with a mojor product oftop of the line export quality T Shirts , Polo shirts , round neck etc.‌• Overseeing the production process.‌• Ensuring Cost Effective production.‌• Ensuring that products are produced in a timely manner and also that they areproduced within the quality guidelines.‌• Foreseeing and solving potential problems.‌• Managing and motivating my production team.‌• Overlooking and task assignments to the team

Faisalabad

‌• Interloop is a Knitting Unit , biggest knitting set-up in Pakistan dealing in exportquality products such as socks , wrist bands , arm bands and other Similar sportswear.‌• The basic job responsibility assigned to me was supervising the PPC department.‌• Coordination with the sampling department to insure up to the mark and asrequired preparation of samples and then the finished products .‌• Managing the entire PPC department team to ensure timely production withmaximum efficiency.‌• Supervision of the quality of the sample and the finished product .