I am a committed individual who thrives in competitive environments that only want the best. It is my goal to be in a state of continuous learning and meet the performance objectives of the organizations on a perpetual basis. To the role, I bring the following skills:Management: Throughout my diverse career as a Sales Manager in ETS Devices, Manager Operations in MCR Pvt Ltd, Data Enterprises, Legacy Concept, British American Insurance Company, and KFC, I have worked with a myriad of different professional in many different and dynamic markets. I am capable of working in a number of different industries from fast food chains to insurance companies to consistently achieve performance objectives. As a manager, my repertoire of skills not only includes supervision but actually doing the work as well to ensure performance and customer satisfaction. Flexibility/Change Management: One of the prominent aspects about the modern world is that it is constantly changing. The cliché that the only constant is change is especially true in the open market and in just about any industry from competitive businesses to educational institutions and the government. The idea is that the organization not only performs well, but also adapts to the external surroundings so that it is sustainable. Change management is one of the most important facets of the modern, globalized world and this is an area that I excel in. Innovation/Operational Capabilities: Anyone is capable of coming up with good ideas but it is an entirely different concept to apply any idea given the limitations of time and money, the infrastructure of the organization, and the external environment. Having worked in an operational management capacity in many world class organizations, I am capable in not only generating good ideas but also practically implementing them. With my plethora of experience, I am able to take ideas and concepts and apply them on a practical and operational level as needed for the organization.
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Customer Experience ManagerJ&J Solutions May 2022 - PresentLahoreCommunication with GuestsReservations ManagementPayment and Booking ChecksCleaning ManagementAirtable and Communication UpdatesPlatform CommunicationTask ManagementManage daily operations of short-term rental properties. Oversee property listings on various rental platforms. Handle guest inquiries and communications promptly. Coordinate bookings and ensure accurate calendar management. Supervise property maintenance and cleaning schedules. Conduct regular property inspections to ensure quality standards. Implement marketing strategies to maximize occupancy rates. Prepare and manage financial reports and budgets. Ensure compliance with local regulations and laws. Resolve guest complaints and issues efficiently. Develop and maintain relationships with property owners. Monitor market trends and adjust pricing strategies accordingly. Coordinate with vendors and service providers. Manage check-in and check-out processes. Provide exceptional customer service to guests and owners. Implement and monitor guest feedback and review systems. Develop and execute promotional campaigns. Ensure properties are stocked with necessary supplies. Train and supervise support staff as needed. Stay updated on industry best practices and innovations. -
Operations ManagerEts Devices Sep 2019 - Apr 2022PakistanETS Devices give the basis and direction to the customers' empowering them to accomplish their business and IT goals by resourcing associations, drawing in natives, and interfacing offices. My responsibility as a Sales Manager of Schedule 75 is to lead a sales team by providing guidance, training, and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories, and building their team.• Develop goals and objectives that support sales growth and gaining market share• Ensure competitive pricing and help optimize margins• Design/implement business plans and strategies to promote attainment of goals• Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)• Organize and coordinate operations in ways that ensure maximum productivity• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness• Maintain relationships with partners/vendors/suppliers• Gather, analyze and interpret external and internal data and write reports• Assess overall contract performance against objectives• Present sales, revenue, and expenses reports and realistic forecasts to the management team• Identify emerging markets and market shifts while being fully aware of new products and competition status. -
Assistant Customer Operations ManagerVaival Technologies Llc Jun 2021 - Mar 2022Lahore -
Retail Sales ManagerColours Aug 2015 - Apr 2019PakistanInvolve in supervising daily operations of organization. Help departments to develop productive, profitable and achievement oriented working environment for employees. Address operational issues and concerns in a timely fashion and suggest solutions Supervise operations team to ensure operational excellence and excellent customer services. Educate operations team on best practices, company policies and service excellence standards. Develop and maintain operational guidelines for staffs to achieve targets. Involve in Investigating customer problems and find solutions. Interact and deal customer via phone, email, or letter. Direct involving in recruit, select, train, assign, schedule, coach, counsel and discipline employees Work close with the team and handle major incidents that cannot be resolved by Team members. Keep follow up and make healthy relationships with key operations vendors Prepare all operational invoices and ensure they are submitted for payment Being a team player work maintain a healthy work relations with the team members and make sure all orders deliver on time Prepare feedback forms and request customers to provide feedback on service experience. Make report on customers feedback and communicate customer issues with operations team and also prepare solutions for resolving problems and complaints Forecast requirements, prepare an annual budget, schedule expenditures, analyze variances and initiating corrective actions Analyze process workflow, employee and space requirements and equipment layout; implement changes Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively
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Senior Sales ExecutiveLegacy Concepts, Inc. Jan 2012 - Jul 2014United Arab EmiratesResponsible for establishing, developing and maintaining business relationships with new and current customers in the assigned market segment to generate new business for the company’s products/services or improving it. Always cognizant of trends and understanding consumer habits, organization, structure and any changes Providing customer support services including sales administration, order processing, customer services, and receivables as well as pursuing leads through in-person visits and phone calls Developing supply management presentations and written reports on consumer needs, problems and interests while analyzing the competition and new opportunities in the market for products and services Managing CRM software and ensuring traceability and accuracy of customer enquiries, quotations, order processing, transaction, history, and more Resolving customer plains and problems in a timely manner
Asad Nazir Education Details
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London School Of ManagementPass -
Marketing
Frequently Asked Questions about Asad Nazir
What company does Asad Nazir work for?
Asad Nazir works for J&j Solutions
What is Asad Nazir's role at the current company?
Asad Nazir's current role is Operations Manager.
What schools did Asad Nazir attend?
Asad Nazir attended London School Of Management, Lahore School Of Economics.
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Asad Nazir
Android Developer (Java, Kotlin, Dagger 2, Hilt, Mvc, Mvvm, Clean Architecture, Rest Apis, Json, Socket, Firebase, Ndk)Pakistan -
Asad Nazir
I'Ll Help You Achieve 5X Roi Through Meta And Google Ads | Certified Digital Marketer | Content Creator & Growth Strategist | Ecommerce Growth Professional | Amazon & Ebay Growth | Social MediaLahore District -
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