Asad Sayed Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Reviewing and editing learning content (lesson files, teacher notes, activities, supplemental materials, etc.) received from the curriculum team on SharePoint and converted those to PDF files and uploaded them to the portal for access by instructors and students (Migration)• Creating and uploaded quizzes to the portal for student learning• Adding migrated content and quizzes to the relevant courses• Creating assessments on the Otus platform• Uploaded assessments on the Otus platform to measure student learning outcomes• Assigning assessments on weekly basis to students on the Otus platform, tailored to their individual learning needs and progress• Responding to instructor emails promptly and professionally, addressing queries related to content, portal, QZ, assessment, and Otus issues• Providing chat support to instructors during live classes, reviewing and resolving instructor queries• Performing Quality checks

Andheri, Mumbai

Worked for Verisys as a Credential Specialist.• Assessed healthcare provider qualifications by reviewing and processing incoming applications• Verified healthcare provider licenses through primary source verification and state licensing boards• Verifying the license of the healthcare provider via calls also when required• Maintained accurate and up-to-date provider data in the software application

Malad, Mumbai

Provided customer service and supported UK mortgage operations for Lloyds Banking Group.• Performed daily maintenance of loan applications• Reviewed and analyzed costumer loan applications• Assessed customer income eligibility by verifying income documents and requesting additional information as needed• Provided excellent customer service by keeping borrowers and brokers informed of loan application updates via email• Managed loan application approvals by coordinating with underwriters and tracking cases closely• Referred cases to the Property Valuation team and documents to relevant teams as needed.