First hotel is 4star hotel located at beauty full Canton village downtown more then a million tourist visiting summer. Focuses on maximizing revenues and profits, growing rev/par and increasing asset value while balancing guest service, associate satisfaction and owner/asset manager relations. A sharp, dedicated and hard working executive who is quality and performance driven and prides himself in meeting and exceeding corporate goals and objectives. Attend to Guests’ inquiries, requests, complaints and compliment. Monitor departmental costs to ensure performance against budget. Ensure proper training and procedures are in place to ensure provision of quality services. Attend to crisis or emergency situations and perform service recovery. Record the details of events in Duty Manager Log Book and to take necessary actions. Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concern them. The ability to display a high degree of professionalism and integrity as befitting a member of management. Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction. Duty manager 4 times per month.Lastly, understanding Accountability and its role in your business as well as it’s role in your position as a manager, will make the difference between an average or outstanding, business or management figure. If you are flexible/adaptable and communicate well, then dealing with delegating, empowerment, and difficult conversations, you will have the tools necessary to be a strong, successful manager.

Inspects guests’ rooms, amenities standard public access areas, and outside grounds for cleanliness and appearance.Maintain guest satisfaction by answering patrons’ complaints and resolving problems to guest specifications.Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.Adheres to all franchise and company procedures and regulations as well as standard operating procedures.Ensures bank deposits are made daily, including weekends and holidays.Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.Audits daily reports and processes monthly paperwork.DAILY WEEKLY METING ALL H.O.D,s REGARDING OPERATION AND MANAGEMENT PROBLEM,SFront Office OperationRoom Reservation Check In, Check OutCorporate Completeness Handling Guest Complaint HandlingAverage Room Rate Day use room and occupancy reportCorrespondence with company Registration Card recodesDaily Sale for Cost Room revenuerHigh Balance ReportHotel is located in Deira City only 4 km from Dubai International Airport. Hotel has 187 Tastefully furnished temperature controlled room with all modern amenities 24-hrs coffee shop, 6 restaurants with live entertainment.Rooms at the Mount Royal Hotel are decorated in warm colors and have modern wood furnishings. They have private bathrooms and include a minibar and satellite TV, Safe Deposit Locker, free local calls, high speed internet access (wifi) and much more..The hotel offers 6 Restaurants with live entertainment offer international cuisine and regional cuisine, 24 hrs Room service is also available.Mount Royal has a tour desk and an internet café in the lobby. Public transportation links are less than a 10-minute walk away. Shopping malls, ATM machine, Banks, public parking is possible nearby.

Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction.cusses on maximizing revenues and profits, growing rev-par and increasing asset value while balancing guest service, associate satisfaction and owner/asset manager relations. A sharp, dedicated and hard working executive who is quality and performance driven and prides himself in meeting and exceeding corporate goals and objectives. Attend to Guests’ inquiries, requests, complaints and compliment. Monitor departmental costs to ensure performance against budget. Ensure proper training and procedures are in place to ensure provision of quality services. Attend to crisis or emergency situations and perform service recovery. Record the details of events in Duty Manager Log Book and to take necessary actions. Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concern them. The ability to display a high degree of professionalism and integrity as befitting a member of management. Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction. Duty manager 4 times per month.

Focuses on maximizing revenues and profits, growing revpar and increasing asset value while balancing guest service, associate satisfaction and owner/asset manager relations. A sharp, dedicated and hard working executive who is quality and performance driven and prides himself in meeting and exceeding corporate goals and objectives. Attend to Guests’ inquiries, requests, complaints and compliment. Monitor departmental costs to ensure performance against budget. Ensure proper training and procedures are in place to ensure provision of quality services. Attend to crisis or emergency situations and perform service recovery. Record the details of events in Duty Manager Log Book and to take necessary actions. Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concern them. The ability to display a high degree of professionalism and integrity as befitting a member of management. Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction. Duty manager 4 times per month.Lastly, understanding Accountability and its role in your business as well as it’s role in your position as a manager, will make the difference between an average or outstanding, business or management figure. If you are flexible/adaptable and communicate well, then dealing with delegating, empowerment, and difficult conversations, you will have the tools necessary to be a strong, successful manager.Finally, like in many other phases of life, finding balance between these three pillars will lead to success in dealing with the needs of your superiors and those of your associates.Cornell is unmatched educator instantiate inter-layer world for skilled

coordination with dietitian production report and staff food general outlet food sale Food and Beverage Caters Management ( Food and Beverage Operation)patent food according to diagnose ( low fat or fat free , according to calories requirement c.c.u .i c.u patent supplement (Naso gastric tube feed ) C.L.D .R.T.F.etc kitchen up grading according to menu and workers centenary wears Planning the menu and food costingFood purchasing analysis reportInventory report food store G.R.NDeveloping menu recipeKitchen management vestige controlDaily Sale for Cost Room revenuerBanquet and event management operation and action plan according to theme of party, meetings, conference, work shops and concert stage programs. C.M.E training classPERSONNELprepares associates roster ensuring adequate associates at all times.Organizes shifts complete and submit attendance records on time for payroll purposes.Check the grooming and hygiene of associates.Coordinate with f&b and human resource department for ensuring that policies and procedures are followed on matters like discipline, grievance handling, transfers, appraisals, job descriptions etc.

Front Office Operation room,s reservation Check In, Check Out corporate completeness Handling Guest Complaint Handling A.R.R Average Room Rate Day use room and occupancyreport correspondence with company Registration .IDR 280$ ARR 220&JOB DUTIES & RESPONSIBILITIES· Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.Delegates authority and assigns responsibility to all employees; supervises work activities of all employees.Ensures staff receives proper safety and standard operating training for each position.Allocates funds, authorizes expenditures and assists Area Director in budget planning.Monitors cost controls on a regular basis.Performs duties of a Director of Sales including making marketing calls, attending community business functions, working with travel agents and direct bill accounts and coordinating sales promotions.Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance.Maintain guest satisfaction by answering patrons’ complaints and resolving problems to guest specifications.Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.Adheres to all franchise and company procedures and regulations as well as standard operating procedures.Ensures bank deposits are made daily, including weekends and holidays.· Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.Audits daily reports and processes monthly paperwork. Directly supervises staff of hotel. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing employee complaints/issues.Other duties as assigned.

Develop links to others in your organization who have contact with the customer, and schedule regular meetings to review customer's situation and identify problems and opportunities.fine dine and cafe room service operation Managing Daily Operations of the Area Department Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Attend to crisis or emergency situations and perform service recovery. Record the details of events in Duty Manager Log Book and to take necessary actions. Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concern them. The ability to display a high degree of professionalism and integrity as befitting a member of management. Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction. Duty manager 4 times per month.Monitor departmental costs to ensure performance against budget. Ensure proper training and procedures are in place to ensure provision of quality services. Attend to crisis or emergency situations and perform service recovery. Record the details of events in Duty Manager Log Book and to take necessary actions. Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Informs other operating departments, notably Housekeeping of all Front Office matters that concern them. Responsible for handling all aspects of sales and development of new businesses with corporate clients. Responsible for ensuring a high level of guest satisfaction.

From marketing and management to food costs and event planning, this first course introduces students to the wide world of hospitality management. Get an overview of the functions and structures within a typical hospitality enterprise.A hospitality enterprise’s room division is responsible for meeting guests’ expectations for a clean, safe, and secure environment. course provides students with an understanding of the essential safety policies and procedures associated with safety regulations, laundry, and maintenance operations, and the best practices for effectively managing a secure environment for your guests. This course provides students with an in-depth look at menu design, restaurant public relations, dining room management, alcoholic beverage service, and financial management .RESTAURANT Keep a record of all Outlet,s customer's interests, likes and dislikes. Send helpful ideas, articles, items of interest and holiday cards. Introduce your customers to others with similar interests. Drop by to show customers new products and brochures and offer additional services. Keep the lines of communication open at all times, customer's company. Include customers in focus groups or on a quality control board to help design your next products/services. Develop links to others in your organization who have contact with the customer, and schedule regular meetings to review customer's situation and identify problems and opportunities. fine dine and cafe room service operation Managing Daily Operations of the Area Department club lounge butler service operation management Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Banquet operation,Outside carting,Food cost control, menu planing operation of all outlets Promotions and food festival planning

Responsible for determining the atmosphere and ambiance of a facility. Choose to book a band, hire a DJ, or install a karaoke machine, Gaming entertainment, such as billiards or darts. Worked closely with interior designers to create a décor to attract a certain kind of clientele.Make all of the staffing decisions. how many bartenders, wait staff, security guards, and ancillary personnel are needed on a day-to-day basis. It could also be responsibility to make the hiring and firing decisions. Train personnel, especially in the areas of safety regulations and local ordinances. Delegating responsibilities among employees is another task assign.Beyond decorating and staffing the club, maintain proper inventory levels of food, drink, and other supplies. determining which type of marketing and advertising would be appropriate, based on the demographic. Daily bar inventory mantling with night auditor all beverage,s.New ideas evolute how to get more batter service and how to generating more revenue from beverage sale organize dance floor daily night audit inventory report floor security daily duty assassinating to subordinate,s Linen planning according to theme& Linen inventory control and record public area ambiance creation fast track operation service200 guest rooms and 52 luxurious suites Authentic and unique dining experiencesExperience our Oman luxury resort’s ideal location where you can indulge in an array of water sports and savor exquisite cuisine, and, discover the rich history and traditions of an Arabian nation. A recent redefining renovation – both inside and out – Al Bustan Palace is a hotel set on a private beach with acres of lush gardens. Furnishings in our 5-star hotel artistically combine local traditions and art deco creating a unique blend of Arab culture and art. Noted for its 38-meter high domed atrium lobby, the Al Bustan Palace luxury hotel was originally built to host the Gulf Cooperation Council (GCC) Summit in 1985

RESTAURANT prepares associates roster ensuring adequate associates at all times.Organizes shifts complete and submit attendance records on time for payroll purposes.Check the grooming and hygiene of associates.Coordinate with f&b and human resource department for ensuring that policies and procedures arefollowed on matters like discipline, grievance handling, transfers, appraisals, job descriptionsetc. fine dine and cafe room service operation Managing Daily Operations of the Area orDepartment - Managing day-to-day operations, ensuring the quality, standardsand meeting the expectations of the customers on a daily basis. Banquet operation Outside cartingFood cost control daily special menu planing Commanding operation of all outlets Kitchen management vestige control Promotions and food festival planning increase business data and corporate companies meting lunch Banquet Operation Management Banquet and event management operation and action plan according to theme of party, meetings,conference, work shops and concert stage programs.