Asad Ali Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Proactive monitoring of system logs and network traffic for anomalies using advanced SIEM platforms
• Conducted in-depth analysis of flagged threats, validating true positive security incidents and minimizing false positives to enhance system reliability and incident response accuracy
• Streamlined SIEM functionality by onboarding diverse log sources and developing custom use cases
• Performed comprehensive vulnerability assessments, identifying potential system weaknesses and delivering actionable insights to mitigate risks of exploitation by emerging and known threats
• Investigated and resolved EDR detections, performing root cause analysis to isolate security incidents and implementing containment measures that reduce the risk of reoccurrence
• Analyzed and responded to email security alerts triggered by email security gateways, successfully thwarting phishing and other email-based attacks

Dubai, United Arab Emirates

• Performed real-time monitoring of network devices and system logs in a Security Operations Center, ensuring timely detection of potential security threats and anomalies
• Led investigations into security incidents, coordinating with cross-functional teams to remediate issues, ensuring thorough tracking and timely incident closure with all stakeholders
• Handled user-reported spam and phishing emails, conducting detailed analysis and taking necessary actions to safeguard systems from potential email-based attacks
• Generated and managed incident tickets, validating security events, ensuring accurate documentation, and driving resolution through active coordination with internal teams
• Assisted in root cause analysis (RCA) for security incidents, working with subject matter experts (SMEs) to implement lasting solutions and prevent recurrence of issues
• Supported the SOC team lead in generating detailed weekly reports, providing insights into incident trends, performance metrics, and areas for improvement.

Dubai, United Arab Emirates

• Provided comprehensive end-user support for technical issues across Windows, Mac, and Linux platforms
• Managed incident tickets through ServiceNow and TSRM, prioritizing, tracking, and resolving technical issues to meet service-level agreements
• Configured and supported IBM Wireless, Mobility Client (VPN), and Cisco AnyConnect, enabling secure and seamless remote access for users across the organization
• Installed and managed the MaaS360 MDM solution, ensuring mobile devices were secure and compliant with corporate policies
• Delivered on-site technical support to digital investigators during forensic investigations
• Provided dedicated IT support to senior executives, addressing their unique technology needs promptly and effectively

Bangalore

• Provided expert technical support to internal users, troubleshooting and resolving hardware, software, and network-related issues
• Managed and deployed security patches, ensuring all workstations remained up to date with the latest security updates and compliance with organizational security standards
• Collaborated with the security team to investigate and resolve virus and malware incidents, mitigating potential threats and enhancing the organization's cybersecurity posture
• Installed and configured critical applications.

Bachelor Of Computer Applications - Bca

Diploma, Electronics And Communications